Auto Parts Store Lead - Customer Growth & Team Leadership

Genuine Parts Company; Castleton (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401K

Family-like culture

Job summary

Genuine Parts Company’s NAPA team seeks an Assistant Store Manager to lead a busy retail store with a focus on customer service and growth. You will guide the crew, support the store manager, and drive sales while maintaining high standards of store operations and safety.

The role requires a passion for cars, strong leadership, and the ability to coach a diverse team in a fast-paced environment. Health benefits and ongoing development are provided.

Qualifications

• High school diploma or equivalent.
• Experience in the automotive after-market service industry or hobby/DIY world or willingness to learn all things automotive.
• Passion for delivering customer care and building long term relationships.
• Thrives in a fast paced and complex environment.
• Knowledge of cataloging and/or inventory management systems.

Responsibilities

• Lead a successful team, support the store manager, and manage in a fast-paced retail environment.
• Provide superior customer service to achieve maximum market penetration and store growth.
• Drive store profitability and customer satisfaction through effective leadership.
• Develop crew through coaching, training and engagement.
• Oversee inventory protection, asset management, safety, and store readiness.
• Grow customer relationships and assist with sales/service questions.

Skills

Customer service

Leadership

Team management

Inventory management

Lifting up to 60 lbs

Education

High school diploma or equivalent

Tools

Cataloging systems

Job description

Genuine Parts Company’s NAPA team seeks an Assistant Store Manager to lead a busy retail store with a focus on customer service and growth. You will guide the crew, support the store manager, and drive sales while maintaining high standards of store operations and safety.

The role requires a passion for cars, strong leadership, and the ability to coach a diverse team in a fast-paced environment. Health benefits and ongoing development are provided.