Auto Parts Specialist - Customer & Tech Expert

O'Reilly Auto Parts; Fayetteville (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Health and wellness programs

Tuition assistance

401k with employer contributions

Job summary

A leading auto parts retailer in Fayetteville, North Carolina is seeking a Parts Specialist to provide exceptional service to customers. The role includes assisting with retail sales, managing customer interactions, and supporting store management in daily tasks. Candidates should possess strong multitasking skills and a friendly customer service attitude. Bilingual candidates are encouraged to apply. The position offers competitive wages and a comprehensive benefits package, including health insurance and a 401k plan.

Qualifications

• Must be able to multitask, handling customers on the phone and in the store simultaneously.
• Ability to provide outstanding, friendly, and professional customer service.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Provide a high level of service to retail and installer customers.
• Assist managers and installer service specialists with tasks.
• Complete assigned training relevant to the position.
• Maintain and secure the cash drawer.

Skills

Outstanding customer service

Multitasking ability

Alphanumeric matching

Education

Automotive knowledge

ASE Certification

Bilingual (Spanish desired)

Job description

A leading auto parts retailer in Fayetteville, North Carolina is seeking a Parts Specialist to provide exceptional service to customers. The role includes assisting with retail sales, managing customer interactions, and supporting store management in daily tasks. Candidates should possess strong multitasking skills and a friendly customer service attitude. Bilingual candidates are encouraged to apply. The position offers competitive wages and a comprehensive benefits package, including health insurance and a 401k plan.