Auto Parts Specialist – Customer Service & Sales

O'Reilly Auto Parts; Battle Ground (WA); On-site; USD 23,598 - 32,373; Full time

Benefits offered by this job

Medical, dental, & vision insurance

401(k) with employer contributions

Tuition educational assistance

Team member health/wellbeing programs

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Battle Ground, WA. This role involves providing exceptional service to retail and installer customers while supporting store management. The ideal candidate shows strong customer service skills, multitasking abilities, and knowledge of automotive parts. Additional compensation includes performance bonuses and competitive benefits such as medical insurance and a 401(k). Bilingual candidates are encouraged to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Promote customer service programs and assist customers.
• Process customer transactions accurately and securely.
• Resolve customer complaints and assist with in-store services.
• Maintain daily operational tasks and assist with deliveries.

Skills

Customer service skills

Multitasking

Ability to match alphanumeric sequences

Education

ASE certification

Tools

Automotive parts cataloging

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Battle Ground, WA. This role involves providing exceptional service to retail and installer customers while supporting store management. The ideal candidate shows strong customer service skills, multitasking abilities, and knowledge of automotive parts. Additional compensation includes performance bonuses and competitive benefits such as medical insurance and a 401(k). Bilingual candidates are encouraged to apply.