Auto Parts Specialist — Bilingual Customer Care

O'Reilly Auto Parts; Hampton (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a dedicated Parts Specialist in Hampton, Georgia. In this role, you'll provide exceptional service to both retail and installer customers while supporting store management in various tasks. You'll assist customers in selecting products, manage transactions, and resolve inquiries. Bilingual candidates are encouraged to apply.

The position requires multitasking abilities, familiarity with automotive parts, and an ASE certification is preferred. Strong customer service skills are essential. O'Reilly offers competitive wages, benefits, and opportunities for career growth.

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask while handling customers on the phone and in the store.
• Familiarity with automotive parts and sales is desirable.

Responsibilities

• Assist customers in selecting merchandise and provide excellent service.
• Handle cash transactions and manage the cash drawer accurately.
• Resolve customer complaints and process returns in accordance with policies.
• Perform daily operational tasks and assist with inventory management.

Skills

Customer service

Multitasking

Alphanumeric sequence matching

Education

High school diploma or equivalent

ASE certification (desired)

Job description

O'Reilly Auto Parts is seeking a dedicated Parts Specialist in Hampton, Georgia. In this role, you'll provide exceptional service to both retail and installer customers while supporting store management in various tasks. You'll assist customers in selecting products, manage transactions, and resolve inquiries. Bilingual candidates are encouraged to apply.

The position requires multitasking abilities, familiarity with automotive parts, and an ASE certification is preferred. Strong customer service skills are essential. O'Reilly offers competitive wages, benefits, and opportunities for career growth.