Auto Parts Specialist: Customer Service & Tech Support

O'Reilly Auto Parts; Wailuku (HI); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Competitive wages & PTO

401k starting day one

Medical, dental, vision insurance

Tuition assistance

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in Hawaii to deliver high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

The role includes cash handling, processing payments, and executing returns while maintaining store standards and participating in company training. Bilingual candidates are encouraged to apply.

Qualifications

• Must be able to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist in merchandise selection.
• Assist managers and installer service specialists with professional customers as needed.
• Process cash, checks, and credit card transactions; handle exchanges and returns.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in Hawaii to deliver high-level service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

The role includes cash handling, processing payments, and executing returns while maintaining store standards and participating in company training. Bilingual candidates are encouraged to apply.