Auto Parts Pro: DIY Diagnostics & Service Expert

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY services and expert parts knowledge. The role emphasizes selling, customer service, and accurate parts sourcing in a busy store environment.

We require 3-5 years of automotive parts experience, a valid driver's license, and the ability to work varied shifts, including weekends. ASE certification is preferred but not required; training provided for store systems and shopping assistance.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past customer transactions.
• Ability to operate inventory systems and store equipment.
• Experience with battery installation, testing, and DIY services.
• Proficiency in reading parts catalogs and safety guidelines.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.
• Handle key holder tasks: assignments, safety, opening/closing duties.
• Assist in inventory processes including cycle counts and back stock.
• Utilize POS and parts lookup systems to source parts.

Skills

Customer service

Parts lookup

Automotive systems knowledge

Sales skills

Communication

Education

Valid driver's license

ASE certification preferred

Tools

POS system

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY services and expert parts knowledge. The role emphasizes selling, customer service, and accurate parts sourcing in a busy store environment.

We require 3-5 years of automotive parts experience, a valid driver's license, and the ability to work varied shifts, including weekends. ASE certification is preferred but not required; training provided for store systems and shopping assistance.