Auto Parts Inside Sales Pro

The Parts Authority; Springfield (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Pharmacy, Dental, Vision

Profit Sharing/401(k)

Employee Discounts

Paid Holidays

Sick Leave and Vacation

Job summary

Parts Authority is seeking an Auto Parts Counter Professional to support inside sales, build lasting customer relationships, and close sales to meet targets. You will work directly with the Store Manager and be at the heart of our sales efforts, engaging with installers, fleets, municipalities, and car dealerships.

The role requires 3+ years in counter sales in a competitive market, with emphasis on automotive parts, excellent phone and negotiation skills, and the ability to work independently

Qualifications

• Minimum 3 years in counter sales in a competitive market, with a preference for wholesale auto parts sales in the aftermarket industry.
• Phone Skills: Exceptional phone skills with a positive, enthusiastic, and attentive tone.
• Customer Base: An existing customer base is a plus.
• Communication: Excellent negotiation, interpersonal, and communication skills (both written and verbal).
• Customer Service: Passionate about exceptional customer service and exceeding sales goals.
• Relationships: Ability to build and maintain lasting business relationships.
• Automotive Knowledge: General automotive knowledge is preferred.
• Results-Oriented: Focused on results, a producer, closer, and committed to growth.
• Tech-Savvy: Experience with POS systems and proficiency in MS Office applications (Word and Excel).
• Time Management: Strong organizational and time management skills.
• Multi-Lingual: Spanish and/or Chinese (Mandarin or Cantonese) is a plus.
• Independent Worker: Ability to act and operate independently to accomplish objectives.
• Dynamic Personality: Outgoing, assertive, proactive, positive, with a “can-do” attitude and tenacity in pursuit of goals.

Responsibilities

• Customer Engagement: Build and maintain productive, long-lasting relationships with existing customers.
• Sales Excellence: Close sales to achieve goals and drive growth.
• Professional Interaction: Work with customers in a courteous and professional manner.
• Customer Familiarity: Get to know our customers and understand their needs.
• Problem Solving: Locate hard-to-find parts and negotiate with vendors for the best deals.
• Accurate Quoting: Provide precise quotes and follow up with customers to ensure orders are placed.
• Sales Tracking: Track lost sales and promote company specials.
• Collaboration: Assist colleagues when needed and foster new sales opportunities.
• Order Fulfillment: Fulfill customer orders from various sectors, including installers, fleets, municipalities, and car dealerships.
• Additional Duties: Perform other duties as assigned.
• Maintain and promote workplace safety
• Securing and transferring cash or other assets.

Skills

Phone skills

Customer service

Negotiation

Interpersonal skills

Multilingual

Tools

POS systems

MS Office (Word & Excel)

Job description

Parts Authority is seeking an Auto Parts Counter Professional to support inside sales, build lasting customer relationships, and close sales to meet targets. You will work directly with the Store Manager and be at the heart of our sales efforts, engaging with installers, fleets, municipalities, and car dealerships.

The role requires 3+ years in counter sales in a competitive market, with emphasis on automotive parts, excellent phone and negotiation skills, and the ability to work independently