Auto Parts Inside Sales Coordinator

LKQ Corp; Phoenix (AZ); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

Paid Parental Leave

Fertility Coverage

401k with Generous Company Match

Company Paid Life Insurance and Long-•

Long-Term Disability

Short-Term Disability

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

PNC Daily Pay Option

Job summary

LKQ Corporation is seeking motivated individuals to join our Phoenix team. This role focuses on providing information on warranties, prices, and parts quality, processing orders, and developing relationships with customers to grow our business.

You will communicate unit prices, shipping timelines, and delays, advise on substitutions when part availability changes, and support invoicing and returns. The position requires a High School Diploma and at least one year of related experience, with

Qualifications

• High School Diploma/GED.
• 1+ years of related experience required.
• College coursework or degree preferred.
• Prior automotive experience and knowledge of automotive parts preferred.
• Bilingual English/Spanish preferred.
• Basic computer skills.
• Ability to perform basic arithmetic and interpret graphs.

Responsibilities

• Provide information on warranties, price, quality of parts, delivery times, and payment methods.
• Process orders and assist with invoices, credits, and returns.
• Prospect and develop relationships with potential customers.
• Inform customers of unit prices, shipping dates, delays, and other relevant information.
• Advise customers on substitutions when parts unavailable.
• Follow up with customers as needed and handle routine inquiries.
• Assume other duties as assigned.

Skills

Customer service

Basic math

Basic computer skills

Education

High School Diploma/GED

College coursework or degree

Job description

Join the LKQ Family!

We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.

Essential Job Duties

• Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when part requested is not available.
• Process orders - perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
• Follow-up with customers as needed.
• Assume other duties as assigned.

Supervisory Responsibilities

Not responsible for supervising employees.

Minimum Requirements

Education & Experience

• High School Diploma/GED
• 1+ years of related experience required

Preferred Requirements

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Knowledge/Skills/Abilities

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.

Basic computer skills.

Basic messages communicated orally. May write brief messages and keep simple records. May expain and offer guidance on routine procedures.

Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.

Decisions generally affect own job or assigned functional area.

Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.

Prioritize assigned and routine tasks. Handle appropriately.

No additional competencies required.

Essential Physical Demands/Work Environment

Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.

Travel may be required periodically, including overnight stays (contingent on position requirements).

The employee must occasionally lift and/or move up to 50 pounds.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• PNC Daily Pay Option

Join us for an exciting career journey with positive, driven individuals.