Auto Parts Delivery Driver — Upsell & Customer Care

Advance Auto Parts Inc.; Beckley (WV); On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a delivery driver to pick, stage, and safely deliver parts to pro customers.

You will build relationships with MainStreet and National Pro customers, promote current sales and loyalty programs, and assist in upselling products to increase average transaction value. The role requires maintaining store cleanliness, stocking inventory, and engaging with customers to understand needs and provide solutions.

Qualifications

• Must have safe driving record and ability to navigate efficiently.
• Strong written and verbal communication skills in English; Spanish a plus.
• Ability to read and interpret safety rules, manuals, catalogs.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Build and maintain relationships with Pro customers; upsell and cross-sell when appropriate.
• Engage with walk-in customers to identify needs and recommend parts or services.
• Maintain store cleanliness and organize stock, including back stock and cycle counts.

Skills

Safe driving

Clear communication

Sales & upselling

Customer service

Needs-based recommendations

Reading comprehension

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems (Back stock)

Job description

Advance Auto Parts Inc. is seeking a delivery driver to pick, stage, and safely deliver parts to pro customers.

You will build relationships with MainStreet and National Pro customers, promote current sales and loyalty programs, and assist in upselling products to increase average transaction value. The role requires maintaining store cleanliness, stocking inventory, and engaging with customers to understand needs and provide solutions.