Auto Parts Counter Specialist – Tech-Focused Sales

Bob Thomas Ford Lincoln North; Indianapolis (IN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical/Dental/Life/AFLAC

401K with Employer Contributions

Paid Holidays/ Vacation Days

Direct Deposit

Uniforms

Closed on Sunday

Job summary

Capitol City Ford is hiring a parts counter person to support technicians by identifying parts needs and guiding customers through the parts process. You will work with the parts team to locate items, price them, and ensure timely invoicing.

The role requires strong product knowledge, excellent communication, and proficient computer skills. Compensation ranges from $60,000 to $85,000 per year, plus a full benefits package including medical/dental/life, AFLAC, 401K, paid holidays, uniforms, and

Qualifications

• Previous automotive parts counter experience in either a retail store or other setting where finding the right part was an essential function of the job
• Ford experience is a huge PLUS
• Excellent verbal and written communication skills
• People focused and obsessed with providing great customer service
• Strong organizational and time management skills
• Professional appearance and strong work ethic
• Proficient computer skills

Responsibilities

• Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs
• Oversee the parts sales process from tech inquiry to finding the part to invoicing
• Work with parts manager to locate any parts not in stock
• Communicate with technicians on the status of any parts ordered and notify them upon delivery to the dealership
• Perform other duties as assigned
• Communicate with staff and customers in a friendly and professional manner
• Must follow all company safety policies and procedures
• Understand and follow federal, state and local regulations applicable to industry

Skills

Auto parts knowledge

Customer service

Communication skills

Organizational skills

Computer skills

Tools

Parts catalog systems

Job description

Capitol City Ford is hiring a parts counter person to support technicians by identifying parts needs and guiding customers through the parts process. You will work with the parts team to locate items, price them, and ensure timely invoicing.

The role requires strong product knowledge, excellent communication, and proficient computer skills. Compensation ranges from $60,000 to $85,000 per year, plus a full benefits package including medical/dental/life, AFLAC, 401K, paid holidays, uniforms, and