Auto Parts Counter Specialist

NAPA; Plymouth (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Pay

Outstanding health benefits and 401K

Stable company

Fortune 200 with a 'family' feel

Great training and development

Job summary

NAPA in Plymouth, MN is seeking a Counter Sales associate to greet customers and provide auto parts answers at the counter and over the phone. You will use your parts knowledge to assist team members and ensure a positive customer experience in our fast-paced retail environment.

We value excellent communication, empathy for customers, and a willingness to learn all aspects of auto parts. Join a team that supports growth and a culture of development at a trusted automotive retailer.

Qualifications

• Valid Driver’s License.
• Previous experience in a parts store or automotive industry or willingness to learn all things auto parts.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced retail environment.
• Knowledge of cataloging and/or inventory management systems is a plus.
• ASE Certifications (optional).

Responsibilities

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone.
• Use your parts knowledge to assist other NAPA team members answer questions for customers.
• Providing outstanding customer care and interactions with everyone who comes into our NAPA Store.
• Bring customer focus and high energy to our fast-paced stores.
• Use technology (computer), cash register, telephone, and paper catalog system.

Skills

Customer service

Excellent communication

Active listening

Empathy for customers

Retail experience

Education

High School Diploma or GED

Technical or Trade school courses

Tools

Cash register

Computer

Telephone

Paper catalog system

Job description

NAPA in Plymouth, MN is seeking a Counter Sales associate to greet customers and provide auto parts answers at the counter and over the phone. You will use your parts knowledge to assist team members and ensure a positive customer experience in our fast-paced retail environment.

We value excellent communication, empathy for customers, and a willingness to learn all aspects of auto parts. Join a team that supports growth and a culture of development at a trusted automotive retailer.