Auto Parts Counter Specialist

Lexus LC; Northfield Township (IL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Life insurance

401(k)

Paid time off

Paid training

Employee vehicle purchase plan

Health and wellness

Saturday lunches

Employee discounts

Job summary

Fields Jaguar Land Rover of Northfield is seeking a Parts Sales team member to manage the full parts sales process, communicate status with customers and staff, and ensure accurate catalog lookups and pricing. You will handle quotes, process orders, pull parts from stock, and maintain stock accuracy in a fast-paced garage environment.

The role requires a high school diploma, experience in auto parts sales preferred, and strong organizational skills.

Qualifications

• High School Diploma or equivalent.
• Experience in auto parts sales preferred.
• Ability to work in a fast-paced environment.
• Strong organizational and time-management skills.
• Ability to read and interpret safety rules, manuals and procedures.
• Ability to calculate figures such as discounts, interest and percentages.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customers on parts status.
• Engage with staff and customers in a friendly and professional manner.
• Read and understand the parts catalog when looking up parts.
• Answer phone calls, provide price quotes and information.
• Review body shop estimates to ensure parts and pricing match the estimate.
• Provide high-level service to internal and external customers.
• Pull and fill orders from stock.
• Maintain weekly bin checks for stock accuracy.
• Notify parts manager of out-of-stock items or urgent materials.
• Locate out-of-stock parts from external sources when needed.
• Ensure internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.
• Set up orders for daily shipment, delivery, or pick-up.

Skills

Customer service

Sales experience

Communication

Time management

Reading and comprehension

Education

High School Diploma or equivalent

Job description

Fields Jaguar Land Rover of Northfield is seeking a Parts Sales team member to manage the full parts sales process, communicate status with customers and staff, and ensure accurate catalog lookups and pricing. You will handle quotes, process orders, pull parts from stock, and maintain stock accuracy in a fast-paced garage environment.

The role requires a high school diploma, experience in auto parts sales preferred, and strong organizational skills.