Auto Parts Counter Specialist

Arnold Oil Company of Austin; Belton (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

A-Line Auto Parts in Belton, TX is seeking an Auto Parts Counter Sales Associate to help customers with their parts needs, process transactions, and deliver a positive shopping experience. You will support daily store operations, including stocking merchandise, organizing inventory, and assisting with deliveries as needed.

The ideal candidate has strong customer service skills, works well in a team, basic math ability, and reads/writes English.

Qualifications

• Ability to work well with others and assist customer cooperatively and courteously
• Exemplary company work recorded, including attendance
• Must be able to work in a high paced, busy atmosphere
• Related experience in the auto parts industry preferred
• Must be able to follow oral and written instructions
• Must have basic math skills including addition, subtraction, multiplication and division
• Ability to read and write in English
• Must successfully complete background and criminal history checks
• Must pass a physical, human performance evaluation and a drug test
• Good understanding of and adherence to company policies and procedures
• Must maintain regular and prompt attendance
• Attitude that supports the Company’s goals and values

Responsibilities

• Greet each customer in a timely manner and answer the telephone within three (3) rings
• Answer each customer’s questions regarding price, availability and function of merchandise
• Obtain merchandise from shelf for customer or receives any merchandise selected from shelf by customer and creates invoice
• Obtain merchandise requested by customer or receives merchandise selected by customer
• Ensure that each customer receives outstanding customer service by providing a friendly environment, which includes, greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service
• Totals price and tax on merchandise purchased by customer to determine bill
• Accepts payment and makes change
• Wraps or bags merchandise for customers
• Obtains signature on charge invoices and accepts payment and makes change on cash invoices
• Correctly places any special orders as required by customer
• Balances cash drawer at the end of the shift (if necessary)
• Stock shelves, counters, or tables with merchandise
• Sets up advertising displays or arranges merchandise on counters or tables to promote sales
• Stamps, marks, or tags price on merchandise
• Bags or boxes orders accordingly
• Ensure outgoing transfers are processed properly and timely
• Cleans shelves, counters, or tables
• Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with all OSHA and company safety procedures, rules, and regulations
• May have custodial duties including sweeping warehouse/showroom regularly, dusting shelves as needed, organizing merchandise, cleaning and stocking rest rooms as needed, and keeping all aisles clear with no merchandise on the floor
• Present a good image of the company through proper dress and attitude
• Must participate in and complete sponsored and supported training
• Attends training or uses electronic media to increase product knowledge
• Performs other duties and assignments as directed by management
• Maintain grounds and parking lot
• Maintain a satisfactory attendance record and appearance

Skills

Customer service

Teamwork

Basic math

English proficiency

Background check clearance

Education

High school diploma or GED

Tools

ASE counterman I training

Job description

A-Line Auto Parts in Belton, TX is seeking an Auto Parts Counter Sales Associate to help customers with their parts needs, process transactions, and deliver a positive shopping experience. You will support daily store operations, including stocking merchandise, organizing inventory, and assisting with deliveries as needed.

The ideal candidate has strong customer service skills, works well in a team, basic math ability, and reads/writes English.