Auto Parts Counter Sales Pro — Customer-Focused Expert

Genuine Parts Company; Rockford (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company’s NAPA Store in Rockford is seeking a Counter Sales associate to be the face of our retail shop, helping customers with auto parts and advice.

You’ll use a catalog and POS system, assist teammates, and deliver friendly, fast service in a busy environment. A willingness to learn and knowledge of auto parts are key, with on-the-job training and growth opportunities.

This hourly role offers competitive pay, benefits, and a culture that promotes from within.

Qualifications

• Valid Driver’s License.
• High School Diploma or GED.
• Experience in a parts store or automotive industry or willingness to learn auto parts.

Responsibilities

• Provide auto parts answers and solutions for customers in person or over the phone.
• Use parts knowledge to assist other team members with customer questions.
• Provide outstanding customer care at the counter.
• Engage customers to ensure a positive in-store experience.
• Operate computer, cash register, telephone, and paper catalog system.

Skills

Customer service

Parts knowledge

Fast learner

Attention to detail

Education

High School Diploma or GED

Tools

POS system

Catalog system

Job description

Genuine Parts Company’s NAPA Store in Rockford is seeking a Counter Sales associate to be the face of our retail shop, helping customers with auto parts and advice.

You’ll use a catalog and POS system, assist teammates, and deliver friendly, fast service in a busy environment. A willingness to learn and knowledge of auto parts are key, with on-the-job training and growth opportunities.

This hourly role offers competitive pay, benefits, and a culture that promotes from within.