Auto Parts Counter Pro — Customer‑Focused with Benefits

Smyth Auto Parts; Loveland (OH); Hybrid; USD 28,000 - 38,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Health, dental and vision insurance

Life and disability insurance

401k with match

Employee discount

Job summary

Smyth Auto Parts in Loveland, OH is looking for an Automotive Counter Sales/Parts Pro to assist customers with part selections and order processing. You will respond to service requests and inquiries in person, by phone, or email, aiming to resolve concerns and foster goodwill.

The role requires knowledge of auto parts, solid computer skills, and strong customer service. Training and team collaboration are emphasized, with opportunities to advance in a busy retail environment.

Qualifications

• High school diploma or GED or equivalent.
• Knowledge of auto parts.
• Good customer service skills.
• Ability to pull and place inventory.
• Ability to answer phones and use basic computer tools.

Responsibilities

• Assist customers by determining needs and selling appropriate parts.
• Provide service via phone, email, or in-person.
• Learn and operate the point-of-sale system.
• Check in, price, and merchandise incoming product.
• Keep shelves labeled and store clean and safe.
• Support store inventories and attend meetings.
• Participate in training to improve knowledge and skills.

Skills

Auto parts knowledge

Computer skills

Customer service

Inventory handling

Phone etiquette

Education

High School Diploma or GED

1 year related experience

Tools

Windows OS

Microsoft Excel

Microsoft Word

Internet

Job description

Smyth Auto Parts in Loveland, OH is looking for an Automotive Counter Sales/Parts Pro to assist customers with part selections and order processing. You will respond to service requests and inquiries in person, by phone, or email, aiming to resolve concerns and foster goodwill.

The role requires knowledge of auto parts, solid computer skills, and strong customer service. Training and team collaboration are emphasized, with opportunities to advance in a busy retail environment.