Auto Parts Counter Associate – Elevate Customer Service

Key Auto Group; Rochester (NH); On-site; USD 21,000 - 30,000; Full time

Job summary

Key Buick GMC of Rochester is seeking a Dealership Parts Counter Associate to assist customers and staff with parts lookups, quotes, and order fulfillment. You will read catalogs, verify pricing against estimates, and communicate effectively to ensure smooth service.

Ideal candidates have a high school diploma and prior auto parts sales experience, with strong math and interpersonal skills to thrive in a dynamic dealership environment.

Qualifications

• High School Diploma or equivalent required.
• Prior auto parts sales experience preferred.
• Ability to read/interpret safety and maintenance documents.
• Strong interpersonal and time management skills.
• Valid driver's license with clean driving record.

Responsibilities

• Assist in the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Provide price quotes and information to customers.
• Review shop estimates to verify parts and pricing.
• Pull/fill orders from stock and maintain weekly bin checks.

Skills

Customer service

Time management

Interpersonal skills

Numerical ability

Reading comprehension

Education

High school diploma or equivalent

Job description

Key Buick GMC of Rochester is seeking a Dealership Parts Counter Associate to assist customers and staff with parts lookups, quotes, and order fulfillment. You will read catalogs, verify pricing against estimates, and communicate effectively to ensure smooth service.

Ideal candidates have a high school diploma and prior auto parts sales experience, with strong math and interpersonal skills to thrive in a dynamic dealership environment.