Auto Liability Claims Supervisor

Alpine Rio; Flower Mound (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Alpine Rio seeks an Auto Liability Claims Supervisor to lead our Texas claims team, overseeing complex auto liability files and driving timely, accurate resolutions. You will mentor adjusters, ensure coverage determinations align with state laws, and uphold fraud prevention and risk management standards across jurisdictions.

This is a customer-focused role requiring strong leadership and meticulous claim handling.

Qualifications

• Minimum 5 years of auto liability claims handling experience.
• Minimum 2 years of leadership, supervisory, mentoring, or team lead experience.
• Expertise in negotiation, policy interpretation, underwriting principles, and auto insurance law.
• Familiarity with fraud prevention, risk analysis tools, and high-value claim handling.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and insurance software.

Responsibilities

• Supervise and mentor a team of auto liability claims adjusters, ensuring timely and accurate processing of claims while promoting professional development.
• Conduct risk analysis on complex claims to determine liability and coverage applicability.
• Review claim files for coverage analysis and liability determinations.
• Monitor investigations to ensure prompt contact, thorough documentation, and timely resolution.
• Assist adjusters with complex coverage, liability, and policy interpretation issues.
• Review settlement recommendations and authorize payments within authority levels.
• Ensure compliance with company guidelines and state insurance regulations.

Job description

We are seeking a Auto Liability Claims Supervisor candidate that has extensive experience managing auto liability claims in Texas, Arizona, and Arkansas, including a strong understanding of state-specific liability laws, comparative negligence standards, coverage interpretation, and claim resolution strategies. Candidates should have a proven track record of developing adjusters, improving team performance, and maintaining high-quality claim handling standards across multiple jurisdictions.to lead our claims team in delivering exceptional service and efficient resolution of liability insurance claims related to auto accidents. In this pivotal role, you will oversee the processing of complex liability claims, ensure compliance with insurance regulations, and implement risk management strategies. Your leadership will drive a customer-focused environment while maintaining rigorous standards for fraud prevention, accurate estimation, and legal adherence. This position offers an exciting opportunity to influence claims outcomes positively and foster a high-performing team dedicated to excellence in auto insurance claims management.

Responsibilities

• Supervise and mentor a team of auto liability claims adjusters, ensuring timely and accurate processing of claims while promoting professional development.
• Conduct thorough risk analysis on complex claims to determine liability, coverage applicability, and potential fraud indicators using advanced analysis skills.
• Review claim files to ensure accurate coverage analysis and liability determinations.
• Monitor investigations to ensure prompt contact, thorough documentation, and timely resolution.
• Assist adjusters with complex coverage, liability, comparative negligence, and policy interpretation issues.
• Review settlement recommendations and authorize payments within designated authority levels.
• Ensure compliance with company guidelines and state insurance regulations.

Qualifications

• Minimum 5 years of auto liability claims handling experience.
• Minimum 2 years of leadership, supervisory, mentoring, or team lead experience.
• Demonstrated expertise in negotiation, policy interpretation, underwriting principles, and insurance law related to auto insurance.
• Familiarity with fraud prevention techniques, risk analysis tools, auto estimating procedures, and high-value claim handling methods.
• Excellent organizational skills with the ability to manage multiple cases efficiently while maintaining attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel) along with specialized insurance software or claims management systems.