Auto Liability Claims Specialist

GoAuto Insurance; Baton Rouge (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Medical, dental & vision

Wellness & mental health programs

Flexible spending accounts & life保险

Paid time off

Disability (short & long-term)

Diverse, inclusive culture

Career development

Job summary

GoAuto Insurance in Louisiana seeks an experienced Claims Adjuster to manage auto insurance claims by determining coverage and liability, gathering statements, and coordinating repairs. You will negotiate with customers and carriers to resolve claims efficiently while maintaining high service standards.

The role requires strong communication, multitasking, and time management skills in a fast-paced environment, with training provided to build claims expertise and independent handling of cases.

Qualifications

• Bachelor's degree preferred
• 3 years of relevant work experience
• Experience in auto liability claims handling is a plus
• Strong verbal and written communication skills
• Ability to work in a fast-paced and changing environment
• Proficient in multitasking and time management
• Effective problem-solving and negotiation abilities
• Computer skills and data entry accuracy

Responsibilities

• Determine coverage and liability for auto insurance claims
• Obtain statements from policyholders and involved parties as needed
• Coordinate with appraisers/estimators for vehicle repairs
• Negotiate with customers and other carriers to resolve claims
• Identify the appropriate course to establish damages and ensure payment
• Review damage appraisals for accuracy and payout
• Explain claims procedures to involved parties in writing and verbally
• Document all claim activities clearly in the file

Job description

GoAuto Insurance in Louisiana seeks an experienced Claims Adjuster to manage auto insurance claims by determining coverage and liability, gathering statements, and coordinating repairs. You will negotiate with customers and carriers to resolve claims efficiently while maintaining high service standards.

The role requires strong communication, multitasking, and time management skills in a fast-paced environment, with training provided to build claims expertise and independent handling of cases.