Auto Lending Advisor

Westlake Financial; Agoura Hills (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) matching

Employee stock ownership program

Job summary

Westlake Financial in Agoura Hills, California is looking for a Lending Advisor / Internet Sales Representative to guide customers through the online prequalification process for auto loans. The ideal candidate will possess excellent communication skills and a detail-oriented mindset, with a preference for sales or dealership experience. The role includes a competitive base salary ranging from $55,000 to $75,000, bonuses, and generous benefits including medical, dental, and 401(k) matching. Join our team and help shape the future of auto finance!

Qualifications

• Strong computer skills and ability to adapt to new technology.
• Ability to persuade and influence others.
• Knowledge of sales techniques and advertising.

Responsibilities

• Assist customers through online prequalification for auto loans.
• Communicate effectively with customers throughout the process.
• Facilitate coordination among applicants, dealerships, and internal teams.

Skills

Excellent communication skills

Strong interpersonal skills

Detail-oriented

Sales or car dealership experience

Proficient in using online platforms

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office (Word, Outlook)

Web applications (Chrome, Internet Explorer)

Job description

Lending Advisor / Internet Sales Representative – Corporate Office | On‑site

Westlake Financial Services is the largest privately held auto finance company in the nation, supporting more than 22,000 dealer partners across North America. We are committed to growing our organization by hiring talented individuals who align with our culture and mission to provide hassle‑free auto loans.

Job Description

As a Lending Advisor / Internet Sales Representative, you will assist potential customers through Westlake’s online prequalification process and serve as the main contact for applicants, dealership partners, and internal teams throughout the car purchasing journey.

• Guide applicants through the online prequalification to determine eligibility for auto loans.
• Ensure the prequalification process is completed efficiently and accurately.
• Communicate effectively with customers, setting clear expectations and providing guidance on the car buying journey.
• Facilitate communication and coordination among all parties—applicants, dealerships, and internal teams—to finalize purchases smoothly.
• Identify sales prospects, contact assigned accounts, and follow up on new leads and referrals from telephone calls for independent and franchise dealers.
• Prepare presentations and proposals for franchise dealership management.
• Develop, maintain, and grow relationships with independent and franchise dealer communities.
• Train dealers on proper documentation required for fast funding of contracts.

Qualifications

• Excellent communication skills, able to explain complex concepts clearly.
• Strong interpersonal skills and rapport‑building ability.
• Detail‑oriented with the capacity to manage multiple tasks simultaneously.
• Previous sales or car dealership experience is preferred but not required.
• Proficient in using online platforms and common software (Word, Outlook, web browsers).

Work Experience and Knowledge Requirements

• Automotive, finance, and sales experience preferred.
• Proficiency with Microsoft Office (Word, Outlook) required.
• Knowledge of web applications (Chrome, Internet Explorer) required.
• Strong computer skills and adaptability to new technology.
• Ability to persuade and influence others; strong presentation skills.
• Knowledge of cold calling, appointment setting, sales techniques, and advertising/sales promotion.

Education

• High school diploma required; bachelor’s degree preferred.
• Equivalent combination of work experience considered.

Compensation

• Base salary: $55,000 – $75,000 average per year.
• Guaranteed monthly bonus of $1,000 for the first three months (unless exceeded by higher achievement).
• Potential monthly bonus ranging from $2,500 to $4,000+ for top producers.
• Base hourly rate of $17.87 plus potential bonus.

Full‑time Benefits

• Medical, dental, and vision benefits.
• Life insurance and long‑term disability plans.
• Flexible spending account.
• 401(k) matching.
• Employee stock ownership program with company matching.
• Wellness programs.
• Per‑k: Metro Tap card and Metro‑link reimbursement for Los Angeles, CA employees.
• Career path opportunities.
• Discounts on parks, museums, movie tickets, and attractions.
• Annual flu shot.
• Paid vacation, sick days, and holidays.
• Gym access (Los Angeles and Dallas offices).
• Rental car discounts and Dell member purchase program.
• UKG wallet.

Equal Employment Opportunity

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws. We are an equal‑opportunity employer and do not unlawfully discriminate in employment. We provide reasonable accommodations for applicants requiring assistance during the application or interview process.