Bilingual Claims Specialist

GEICO; Kathleen (FL); On-site; USD 38,000 - 60,000; Full time

Job summary

GEICO, the largest auto insurer in the U.S., seeks a Claims Service Specialist in Florida to deliver outstanding customer service while guiding customers through the claims process. You will work closely with teammates to resolve inquiries efficiently and accurately.

The role emphasizes proactive problem solving, process improvement, and a customer-first mindset in a fast-paced setting.

Job description

As a Claims Service Specialist at GEICO, the largest auto insurer in the U.S., you will be an essential part of a dynamic team focused on providing exceptional customer service and claim handling. This role involves direct interaction with customers to guide and resolve claims efficiently and accurately, embodying our commitment to innovation and customer satisfaction. The successful candidate will enjoy working in a fast-paced environment, tackling challenges head-on, and contributing to continuous process improvement to enhance customer experience.