Auto Glass Technician

AAA Mountain West Group; United States; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid holidays

PTO 17 days first year

No Sundays

Benefits package

401K matching

Tuition reimbursement

Modern equipment

AAA Membership

Member discounts

Established brand

Job summary

AAA Mountain West Group is seeking an experienced Auto Glass Technician to perform mobile and on-site glass removal, repair, and replacement while ensuring top-tier member satisfaction. You will use hand and power tools to minimize vehicle damage and coordinate with supervisors and suppliers to keep parts on hand.

The role requires a high school diploma or GED, 3–5 years of experience, and a valid driver’s license. NGA certification is preferred and must be obtained within 60 days of hire.

Qualifications

• High School diploma or GED required.
• 3-5 years experience in auto glass or related field (preferred).
• Valid driver's license required.
• NGA certification preferred; must obtain NGA certification within 60 days of employment.

Responsibilities

• Perform mobile and fixed site removal and installation of auto glass, and glass repairs.
• Utilize hand and power tools to remove moldings, wipers, mirrors, windshields, door glass, and back glass with minimal vehicle damage.
• Glass repair and replacement completed per industry / AAA specifications.
• Review daily auto glass jobs itinerary and ensure replacement glass and parts are on hand.
• Communicate with Auto Glass Supervisor, CSR's, and suppliers to resolve discrepancies.
• Maintain outstanding member/customer satisfaction and represent AAA professionally.
• Collaborate with Supervisors and CSR's to resolve service/quality issues.
• Maintain a clean and safe work environment and adhere to OSHA standards.
• Report accidents and injuries immediately and communicate unsafe conditions.

Education

High School diploma or GED

Valid driver's license

Tools

NGA certification

Job description

Come Join Us!

• 11 Paid Holidays


• Up to 17 days PTO first year - start earning day one, 22 days off in year two


• No work on Sundays - Facility Closed


• Best in Class Benefits – Medical, Dental, Vision, wellness program and more!


• 401K Matching $1 to $1 up to 6% annually


• Tuition reimbursement for ASE Certifications


• State of the art equipment and facilities with consistent car count


• A free AAA Membership and numerous employee discounts


• Trusted Brand for over 120 years with 60 Million+ members in North America

Summary At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Essential Functions

• Perform mobile and fixed site removal and installation of auto glass, and glass repairs.


• Utilizes hand and power tools to remove moldings, wipers, mirrors, windshields, door glass, and back glass minimizing any vehicle damage that could occur.


• Glass repair and replacement will be completed per industry / AAA specifications.


• Review daily auto glass jobs itinerary and ensure that replacement glass has arrived in good condition from supplier and additional parts / items for installations are on hand.


• Technician will communicate with Auto Glass Supervisor, CSR's, and suppliers to resolve any discrepancies.


• Responsible to provide outstanding level of member / customer satisfaction and will represent AAA in a professional manner.


• Work closely with Auto Glass Supervisors and CSR's to quickly resolve any service / quality issues.


• Responsible to maintain a clean and safe work environment and adhere to OSHA safety and compliance standards.


• Responsible to report accidents and injuries immediately to supervisor and communicate unsafe situations to prevent accidents

Education and/or Experience

High School diploma or GED required 3-5 years experience Valid driver's license required National Glass Association (NGA) certification desired. Required to obtain NGA certification within 60 days of employment or as determined by management.

Working Environment / Minimum Physical Requirements

Required by the Americans with Disabilities Act (ADA).The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear, required to sit, occasionally required to stand and walk; use and to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to focus. Must be able to lift and or move up to 100 pounds. Required to sit or stand for extended periods of time and must be able to walk, climb, balance, stoop, kneel, crouch, and crawl. Must be able to work in severe weather conditions. May drive up to 300 miles per day.

We believe our team should make their mark: over every mile and at every moment, we pride ourselves at helping our Members outsmart life’s obstacles.

We are a not-for-profit, membership-based organization that has served our Members for over a century: from our legendary roadside assistance and award-winning insurance products to free travel planning and new innovations.