Auto Glass Technician

AAA Mountain West Group; Scottsdale (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

11 Paid Holidays

PTO up to 17 days first year

No Sundays - Facility Closed

Best in Class Benefits – Medical, 3rd-

Job summary

AAA Mountain West Group in Scottsdale seeks an Auto Glass Technician to perform mobile and fixed-site removal and installation of auto glass, and glass repairs per industry and AAA specifications. You will review daily jobs, ensure parts arrive, work with supervisors, CSR's, and suppliers, provide outstanding member service, maintain a safe work environment, and comply with OSHA standards.

High school diploma or GED, 3–5 years experience, valid driver's license, NGA certification preferred and

Qualifications

• Requires High School diploma or GED and NGA certification within 60 days.
• 3–5 years of experience in auto glass installation/repair.
• Valid driver's license required.

Responsibilities

• Perform mobile and fixed site removal and installation of auto glass, and glass repairs.
• Utilize hand and power tools to remove moldings, wipers, mirrors, windshields, door glass, and back glass with minimal vehicle damage.
• Conduct glass repair and replacement per industry / AAA specifications.
• Review daily auto glass jobs itinerary and ensure replacement glass arrives in good condition and necessary parts are on hand.
• Coordinate with Auto Glass Supervisor, CSR's, and suppliers to resolve discrepancies.
• Provide outstanding member/customer satisfaction and represent AAA professionally.
• Collaborate with Supervisors and CSR's to resolve service/quality issues quickly.
• Maintain a clean and safe work environment and follow OSHA safety/compliance standards.
• Report accidents/injuries immediately and communicate unsafe conditions to prevent incidents.

Education

High School diploma or GED

NGA certification (within 60 days)

Job description

Come Join Us!

• 11 Paid Holidays

• Up to 17 days PTO first year - start earning day one, 22 days off in year two

• No work on Sundays - Facility Closed

• Best in Class Benefits – Medical, Dental, Vision, wellness program and more!

• 401K Matching $1 to $1 up to 6% annually

• Tuition reimbursement for ASE Certifications

• State of the art equipment and facilities with consistent car count

• A free AAA Membership and numerous employee discounts

• Trusted Brand for over 120 years with 60 Million+ members in North America

Summary

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Essential Functions:

• Perform mobile and fixed site removal and installation of auto glass, and glass repairs.
• Utilizes hand and power tools to remove moldings, wipers, mirrors, windshields, door glass, and back glass minimizing any vehicle damage that could occur.
• Glass repair and replacement will be completed per industry / AAA specifications.
• Review daily auto glass jobs itinerary and ensure that replacement glass has arrived in good condition from supplier and additional parts / items for installations are on hand.
• Technician will communicate with Auto Glass Supervisor, CSR's, and suppliers to resolve any discrepancies.
• Responsible to provide outstanding level of member / customer satisfaction and will represent AAA in a professional manner.
• Work closely with Auto Glass Supervisors and CSR's to quickly resolve any service / quality issues.
• Responsible to maintain a clean and safe work environment and adhere to OSHA safety and compliance standards.
• Responsible to report accidents and injuries immediately to supervisor and communicate unsafe situations to prevent accidents

Education and/or Experience:

• High School diploma or GED required
• 3-5 years experience
• Valid driver's license required
• National Glass Association (NGA) certification desired.
• Required to obtain NGA certification within 60 days of employment or as determined by management.

WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS

Physical Demands: Required by the Americans with Disabilities Act (ADA).The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear, required to sit, occasionally required to stand and walk; use and to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to focus. Must be able to lift and or move up to 100 pounds. Required to sit or stand for extended periods of time and must be able to walk, climb, balance, stoop, kneel, crouch, and crawl. Must be able to work in severe weather conditions. May drive up to 300 miles per day.

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