Auto Glass Technician

Tri City Glass & Door; Appleton (WI); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

401(k) with employer match

Paid Time Off (PTO)

Short and Long-Term Disability

Paid holidays

Flex Saving Account (FSA)

Health saving account (HSA)

Life insurance

Company discounts

Employee referral bonus

Employee assistance program

Job summary

Tri City Glass & Door is seeking an Auto Glass Technician to repair and replace auto glass at our shop and on-site at business accounts. This role focuses on maintaining excellent customer relationships and delivering high-quality service for the Auto Glass department.

You will work under the Lead Technician, learn installation practices, and perform tasks safely and efficiently using approved materials and methods. A valid driver's license and the ability to lift up to 50 lbs are required.

Qualifications

• High School Diploma or equivalent.
• Excellent organizational and problem-solving skills.
• Valid Driver’s License and ability to lift up to 50 lbs.
• Ability to read a tape measure and perform shop math.

Responsibilities

• Discuss and review customer orders with Lead Technician and prepare materials and tools.
• Work under supervision until able to install independently.
• Maintain above-average customer service.
• Commit to learning and staying current in auto glass practices.
• Use proper installation methods and safety equipment.
• Comply with regulations and use approved products.
• Complete DOW certification and manage inventory and orders.
• Record serial numbers, vehicle info, and product IDs on work orders.

Skills

organizational skills

problem-solving skills

work independently

teamwork

mechanical aptitude

read tape measure

shop math

Education

High School Diploma or equivalent

Job description

Join Our Team and Own a Piece of the Future!

Summary: The Auto Glass Technician will repair and replace auto glass at both our shop and our business account’s shops. This team member is responsible to maintain excellent customer relationships with current and potential customers for our Auto Glass department.

Essential Duties and Responsibilities will include the following:

• Discuss & review customer orders with Lead Technician. Prepare all materials and tools to complete job prior to beginning any installations.
• Work under supervision of Lead Technician until able to install independently.
• Sustain above-average customer service.
• Commit to learning and staying current in the practices and procedures of the Auto Glass industry.
• Utilize the best method of installation to complete the job in the most efficient, accurate, and safe manner. Solicit input from Lead Technician on more challenging jobs.
• Comply with all company, contractor, and OSHA regulations. Make sure all necessary safety equipment is being operated properly.
• Maintain strict adherence to manufacturers’ specifications for sealants, adhesives, and drive-a-way times. Use only company-approved products.
• Successfully complete DOW certification.
• Monitor and treat inventory and products with care. Keep them organized and minimize waste.
• Record serial numbers, vehicle info, and product id numbers on work orders.
• Keep sufficient amount of inventory to complete that day’s installations and potential problems. Ensure the proper care, storage, and rotation of products.
• Receive, unload, and store auto glass products.

Qualifications:

• High School Diploma or equivalent.
• Excellent organizational skills and attention to detail.
• Excellent problem-solving skills.
• Maintain a valid Driver’s License.
• Ability to regularly lift and/or carry up to 50 lbs.
• Ability to perform physical tasks for extended periods including standing, walking, climbing, bending, pushing, pulling, and twisting over surfaces.
• Ability to work independently or in a team.
• Mechanical aptitude and familiarity with hand tools.
• Must be able to accurately read a tape measure and do shop math.

Work Environment:

The work environment will be in both business account’s shops and TCGD’s shop. Possible to work in an outdoor environment, in a variety of weather conditions.

• Employee Stock Ownership Plan (ESOP)
• 401(k) with a generous employer match
• Paid Time Off (PTO)
• Short and Long-Term Disability
• Paid holidays
• Flex Saving Account (FSA)
• Health saving account (HSA)
• Life insurance
• Company discounts
• Employee referral bonus
• Employee assistance program

EEO STATEMENT:

Tri City Glass & Door is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age disability or any other status protected by law. We will provide reasonable accommodation to qualified individuals with disabilities.