Account & Collections Specialist - Customer Relations

Superior Auto Inc; Kenton (OH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with company contributions

Company-paid life insurance

Career advancement opportunities

Manager-in-Training program

Superior University

Job summary

Superior Auto Inc. in Kenton, OH is seeking an Account Representative to deliver outstanding customer service and drive proactive collections. You’ll build lasting relationships with customers while meeting collection goals and maintaining regular communication.

The role features a base hourly wage with incentives and no Sundays, with dealer hours Monday–Friday 9 am–6 pm and Saturday 9 am–4 pm. Required: 1–2 years in customer service or collections, proficiency with Microsoft Office, and a valid

Qualifications

• High school diploma or equivalent.
• 1–2 years of customer service or collections experience.
• Proficiency with computers, including familiarity with Microsoft Office or similar tools.
• Valid driver’s license with a clean record (minimal moving violations in the last three years).

Responsibilities

• Deliver outstanding customer service and build lasting professional relationships.
• Drive proactive collections and communicate effectively with customers.
• Meet collection goals and manage timely follow-ups.
• Support team objectives through effective prioritization and collaboration.

Skills

Customer service

Collections

Communication

Prioritization

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Superior Auto Inc. in Kenton, OH is seeking an Account Representative to deliver outstanding customer service and drive proactive collections. You’ll build lasting relationships with customers while meeting collection goals and maintaining regular communication.

The role features a base hourly wage with incentives and no Sundays, with dealer hours Monday–Friday 9 am–6 pm and Saturday 9 am–4 pm. Required: 1–2 years in customer service or collections, proficiency with Microsoft Office, and a valid