Auto Finance & Collections Account Rep

Superior Auto Inc; Sturgis Township (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with company contributions

Life insurance

Career advancement opportunities

Job summary

Superior Auto Inc. in Sturgis, MI is hiring an Account Representative to deliver outstanding customer service and drive proactive collections. You’ll build lasting relationships with customers while maintaining regular communication and meeting collection goals.

Hours align with dealership schedule: Monday–Friday 9 am–6 pm, Saturday 9 am–4 pm. Base hourly pay plus incentives, with benefits including PTO and health/dental/vision insurance, plus a 401(k).

Qualifications

• High school diploma or equivalent.
• 1-2 years of customer service or collections experience.
• Proficient with computers, including familiarity with Microsoft Office or similar tools.

Responsibilities

• Deliver outstanding customer service and build lasting relationships.
• Drive proactive collections and meet collection goals.
• Communicate effectively with customers and team members.
• Prioritize tasks based on business needs.

Skills

Customer service

Communication

Prioritization

Team player

Account management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Superior Auto Inc. in Sturgis, MI is hiring an Account Representative to deliver outstanding customer service and drive proactive collections. You’ll build lasting relationships with customers while maintaining regular communication and meeting collection goals.

Hours align with dealership schedule: Monday–Friday 9 am–6 pm, Saturday 9 am–4 pm. Base hourly pay plus incentives, with benefits including PTO and health/dental/vision insurance, plus a 401(k).