Auto Damage Estimator-Supplement Writer - National General

Allstate Foundation; North Carolina; On-site; USD 55,000 - 95,000; Full time

Job summary

National General is seeking an experienced Auto Estimator specializing in supplements to join our team. This role works closely with body shops to review, write, and negotiate auto estimates and supplements, with approximately 95% of the role focused on supplement handling.

The ideal candidate brings strong technical estimating expertise, a deep understanding of repair procedures, and confident negotiation skills when working with repair facilities.

Qualifications

• Strong estimating fundamentals to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities.
• Experience writing estimates in CCC One.
• Understanding policy types written by the company.

Responsibilities

• Creates or audits auto damage estimates for 1st and 3rd party losses across all severities.
• Writes estimates in CCC One.
• Negotiates settlements and documents activities across complex files and multiple lines.
• Evaluates settlement options with regulatory compliance and fair claims practices.

Skills

Auto Body Shop Management

Auto Estimating

Auto Insurance

Auto Insurance Claims

Automotive Repair

Business Acumen

Business Management

CCC ONE

Conflict Resolution

Critical Thinking

Financial Analysis

Negotiation

Organizing

Prioritization

Quality Management

Writing

Tools

CCC ONE

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

We're looking for an experienced Auto Estimator specializing in supplements to join our growing team! This role works closely with body shops to review, write, and negotiate auto estimates and supplements, with approximately 95% of the role focused on supplement handling. The ideal candidate brings strong technical estimating expertise, a deep understanding of repair procedures, and confident negotiation skills when working with repair facilities. Experience writing estimates in CCC and proficiency with Microsoft applications is essential to this role. We are open to candidates in the Eastern time zone states.

Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition. Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims.

Key Responsibilities

• Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities
• Must have estimate writing experience in CCC One
• Possesses a deep understanding of the content of all policy types written by the company
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines
• Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option
• Builds mastered relationships with both internal and external customers across multiple lines

Supervisory Responsibilities

* This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

Auto Body Shop Management, Auto Estimating, Auto Insurance, Auto Insurance Claims, Automotive Repair, Business Acumen, Business Management, CCC ONE, Conflict Resolution, Critical Thinking, Financial Analysis, Negotiation, Organizing, Prioritization, Quality Management, Writing

Compensation

Base compensation offered for this role is:

Estimate Writer Consultant I: $26.49 - $37.50

Estimate Writer Consultant II: $28.03 - $39.42

Estimate Writer Consultant Sr I: $35.82 - $45.58

Hourly and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn't just a job - it's an opportunity.

One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click here for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click here for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the EEO Know Your Rights poster click here. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click here. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.