Auto Damage Claims Lead — Independent Adjuster

Progressive; New York (NY); On-site; USD 80,000 - 98,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision

Wellness programs

Paid time off

Parental leave

Job summary

Progressive seeks an experienced auto damage claims adjuster in Brooklyn, NY. You will inspect vehicles, write estimates, and manage total loss evaluations while coordinating with body shops to negotiate repairs and determine liability.

You will document claim information, decisions, and payments in line with standards and laws, and review supplements for validity. A strong focus on leadership, accuracy, and customer service drives success in this role.

Qualifications

• Leadership and conflict management experience preferred.
• Strong attention to detail and customer service mindset.
• Proven ability to handle auto damage claims procedures.

Responsibilities

• Complete vehicle inspections, write estimates and total loss evaluations.
• Negotiate repair process with body shops.
• Document claim information and decisions according to standards and laws.
• Evaluate claim payments and resolve claims.
• Review supplement requests for validity.

Skills

Leadership

Conflict management

Attention to detail

Customer service

Education

Associate's degree

Bachelor's degree

Job description

Progressive seeks an experienced auto damage claims adjuster in Brooklyn, NY. You will inspect vehicles, write estimates, and manage total loss evaluations while coordinating with body shops to negotiate repairs and determine liability.

You will document claim information, decisions, and payments in line with standards and laws, and review supplements for validity. A strong focus on leadership, accuracy, and customer service drives success in this role.