Auto Claims Trainee: Kickstart Your Claims Career in CA

National General; Ontario (CA); On-site; CAD 44,104 - 57,100; Full time

Job summary

National General Insurance is seeking an Auto Claims Adjuster Trainee to investigate and confirm facts of loss for auto accidents, determine coverage and liability, and negotiate settlements within authority. This in‑office role is based at our Ontario, California location and requires strong customer service and analytical skills.

Base compensation is $22.84/hr–$29.57/hr, with incentive pay where applicable.

Qualifications

• Investigate auto claims including coverage, liability and damages.
• Assess facts and determine appropriate settlement within authority.
• Understand company policies and industry practices.

Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Skills

Analytical Thinking

Customer Centricity

Customer Relationship Building

Customer Service

Learning Agility

Process Oriented

Results-Oriented

Time Management

Job description

National General Insurance is seeking an Auto Claims Adjuster Trainee to investigate and confirm facts of loss for auto accidents, determine coverage and liability, and negotiate settlements within authority. This in‑office role is based at our Ontario, California location and requires strong customer service and analytical skills.

Base compensation is $22.84/hr–$29.57/hr, with incentive pay where applicable.