Auto Claims Technical Lead & Training Coordinator

imtinsurance; West Des Moines (IA); Hybrid; USD 65,000 - 98,000; Full time

Benefits offered by this job

Hybrid work arrangements

Learning and development opportunities

Fitness room and game room

Job summary

IMT Insurance in West Des Moines, Iowa, is seeking an Auto Technical Claims Coordinator to lead auto physical damage estimating practices and train staff across the claims department.

You will oversee auto salvage, coordinate with software vendors, and mentor multi-line adjusters. A college degree and 7+ years of relevant experience are required. This role offers a hybrid work arrangement and ongoing professional education opportunities.

Qualifications

• A college degree or equivalent is required and 7+ years of multi-line and/or auto physical damage experience or related claims knowledge.
• Ability to read, problem solve and pay close attention to details.
• Ability to listen and communicate to the customer, both orally and in writing in a professional manner.
• Must develop and maintain strong negotiation skills.
• Must be a self-starter with the ability to organize and complete essential job functions on a daily basis.
• Must possess the ability to work well with others.

Responsibilities

• Supervises and trains claims personnel as to auto physical damage, including estimating software.
• Supervises and trains claims personnel as to property losses and scoping damages, including estimating software.
• Coordinate projects as assigned.
• Works with auto and property software and other vendors, managing those relationships for the Claim Department.
• Attends conferences, seminars, classes for continuing education in the fields of auto physical damage and property loss estimating.
• Performs a variety of complicated tasks.

Skills

Attention to detail

Communication skills

Negotiation skills

Organizational skills

Education

Bachelor's degree or equivalent

Job description

IMT Insurance in West Des Moines, Iowa, is seeking an Auto Technical Claims Coordinator to lead auto physical damage estimating practices and train staff across the claims department.

You will oversee auto salvage, coordinate with software vendors, and mentor multi-line adjusters. A college degree and 7+ years of relevant experience are required. This role offers a hybrid work arrangement and ongoing professional education opportunities.