Auto Claims Investigator Trainee

Allstate Insurance; Winston-Salem (NC); On-site; USD 31,464 - 40,735; Full time

Job summary

Allstate Insurance is seeking candidates for a role focused on handling basic investigations regarding auto claims, including coverage and liability aspects. This position emphasizes strong customer service skills to meet client needs effectively.

The ideal candidate will start recognizing vehicle parts and potential damages while using appropriate technology and systems. The role offers a base compensation of $22.84 – $29.57 hourly, depending on experience and qualifications.

Responsibilities

• Handles basic investigation regarding most aspects of auto claims.
• Identifies customer needs and works to meet those needs.
• Applies a basic understanding of systems and technology.
• Partners to determine subrogation or fraud potential.
• Begins recognizing and identifying body parts of a vehicle.

Skills

Automobile Accidents

Call Center

Customer Service

De-Escalation

Detail-Oriented

Insurance Industry

Insurance Policies

Investigative Thinking

Multitasking

Negotiation

Stress Management

Job description

Allstate Insurance is seeking candidates for a role focused on handling basic investigations regarding auto claims, including coverage and liability aspects. This position emphasizes strong customer service skills to meet client needs effectively.

The ideal candidate will start recognizing vehicle parts and potential damages while using appropriate technology and systems. The role offers a base compensation of $22.84 – $29.57 hourly, depending on experience and qualifications.