Auto Claims Intern — Business Insurance

The Hartford; Naperville (IL); On-site; USD 52,000 - 60,000; Full time

Job summary

The Hartford in Naperville, IL is offering a Student Intern position within the insurance field. This role provides real-world business experience, mentorship, and opportunities to develop professional skills while contributing to meaningful work in a dynamic claims organization.

You will learn how decisions are made, how customer needs are met, and how problem-solving drives outcomes. The program emphasizes leadership, teamwork, and exposure to leadership across the organization.

Qualifications

• Pursuing a Bachelor’s degree with an anticipated graduation date in 2027 or 2028.
• Open to all majors including Business, Communications, Psychology, Criminal Justice, Liberal Arts, Finance, Marketing, and related fields.
• Demonstrated leadership through work experience, campus involvement, athletics, volunteer activities, or student organizations.
• Strong communication and interpersonal skills.
• Curious, motivated, and eager to learn.
• Ability to manage multiple priorities and work effectively in a team environment.
• Analytical mindset with strong problem-solving abilities.
• Commitment to professionalism, integrity, and customer service excellence.

Responsibilities

• Assist in supporting customers throughout the auto claims process.
• Communicate with internal and external customers via phone, email, and other channels.
• Gather and analyze information to help resolve claim-related inquiries.
• Learn how to evaluate situations, identify solutions, and make sound business recommendations.
• Collaborate with a team focused on delivering exceptional customer experiences.
• Contribute to an inclusive and supportive workplace culture.
• Participate in projects that provide visibility into the insurance and financial services industry.

Skills

Leadership

Communication

Curiosity

Analytical thinking

Teamwork

Problem solving

Professionalism

Customer service

Education

Pursuing Bachelor’s degree

Job description

The Hartford in Naperville, IL is offering a Student Intern position within the insurance field. This role provides real-world business experience, mentorship, and opportunities to develop professional skills while contributing to meaningful work in a dynamic claims organization.

You will learn how decisions are made, how customer needs are met, and how problem-solving drives outcomes. The program emphasizes leadership, teamwork, and exposure to leadership across the organization.