Auto Claims Adjuster

Guidance Groove

South Carolina

Hybrid

USD 50,000 - 53,000

Full time

14 days+

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Benefits offered by this job

Medical, Prescription, Dental, and Vision Insurance

Retirement Savings Plan

Long-Term Disability Insurance

Life Insurance

Pet Insurance

Paid Holidays and Time Off

Employee Referral and Assistance Programs

Wellness Programs

Community Service Opportunities

Tuition Reimbursement

Ongoing Training & Personal Development

Job summary

A leading company in IT services seeks an Automotive Service Advisor for their Greenville, SC location. The role involves upselling warranties, managing customer claims, and requires 3+ years of automotive service experience. With a hybrid work schedule and comprehensive benefits, this is a mid-senior level position perfect for candidates with a strong automotive background.

Qualifications

3+ years in automotive service roles such as Service Advisor, Parts Advisor, or Technician.
Experience with vehicle repairs and service contracts.
Expertise in automotive diagnostics and repairs.

Responsibilities

Handle claims-related calls within defined metrics.
Manage car inspections for claims beyond a certain amount.
Follow proper claims procedures and notify of any suspect fraud.

Skills

Automotive Service Industry experience

Mechanical/technical expertise

Knowledge of automotive diagnostics

Job description

18 hours ago Be among the first 25 applicants

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This range is provided by Guidance Groove. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $53,000.00/yr

Greenville, SC

Salary Range: $53,000

Compensation: Up to $25.96 per hour (non-negotiable). Schedule: Full-time with full benefits.
Work from home / Remote: Only Monday & Friday.

Job Title – Automotive Service Advisor

Number of openings: 18

Location – Greenville, SC

Job #: 8GUSSAFEGD

Job Overview

Training Period (Approx. 1 Month): Onsite every day.

Post-Training: Hybrid schedule: In-office: Tuesday through Thursday.

This position involves upselling customers to buy additional warranties on new car purchases.
This position provides support to agents, clients, and customers by adjudicating claims, providing claims status, and resolving or escalating customer issues.

The claims adjuster ensures proper documentation, adjudicates per the terms and conditions of the contract, utilizes available resources, and meets schedule expectations, informing management of any changes.

Requirements

Automotive Service Industry experience (Required: 3+ Years)
Experience as a Service Advisor, Parts Advisor, or Automotive Technician.
Auto experience with mechanical/technical expertise in vehicle repairs and service contracts.
Knowledge of automotive diagnostics and repairs.

Responsibilities

Handle claims-related calls within the work schedule, performing within defined metrics.
Manage car inspections for claims over a certain amount or suspected fraud.
Follow proper claims procedures as outlined in training and feedback.
Understand client, agent, and contract terms thoroughly.
Notify supervisor of any suspected fraud.
Participate in all required training.

Benefits