Auto Claims Adjuster

Sunrise Systems; Edison (NJ); Hybrid; USD 34,000 - 52,000; Part time

Job summary

Sunrise Systems seeks an experienced Auto Claims Adjuster to join our Overland Park, KS office for a 6+ month hourly contract. The role involves handling Auto, General & Liability claims under supervision and supporting timely settlements.

Training for 4 weeks on-site, then a hybrid schedule (3 days in office, 2 days remote) with standard business hours. Strong negotiation and analytical skills are essential to manage reserves and communicate with claimants.

Qualifications

• Minimum 2 years of Auto claims handling experience.
• Experience in a TPA environment preferred; state licenses required.
• Knowledge of auto liability coverages and applicable legal principles.
• Strong communication and negotiation skills.
• Ability to analyze and solve problems and provide superior service.

Responsibilities

• Review claims and policy information to guide investigation.
• Interview insureds, claimants, witnesses, and others to gather facts.
• Inspect or arrange appraisal of property losses as needed.
• Evaluate liability and company obligations under the policy.
• Prepare investigation and settlement reports and reserve recommendations.
• Communicate with team leader and claimants regarding status and actions taken.
• Obtain releases and drafts payments as applicable.
• Inform claimants of denials when appropriate.

Skills

Auto claims handling

Communication skills

Negotiation skills

Analytical problem-solving

Education

Auto liability license

Licensing in TX or FL preferred

Job description

Job Title: Auto Claims Adjuster

Location: Overland Park, KS 66210

Duration: 6+ Months with possibility of conversion

Position Type: Hourly contract Position (W2 only)

Note

• Training-During 4 weeks of training will be 40 hours per week on site. At manager's discretion, will determine if ready for hybrid schedule
• Work schedule-Hybrid- in office 3 days/WFH 2-this schedule will be discussed at interview
• Work Hours-8:00am-5:00pm
• Interview-One 45 minute interview

Summary:

• Client is seeking an experienced Auto, General & Liability (AGL) Claims Adjuster for the Overland Park, KS office. The person in this role will handle and maintain all AGL claims and file reviews under general supervision of a supervisor and as part of the ESIS team.
• Under the direction of the Claims Team Leader investigates and settles claims promptly, equitably and within established best practices guidelines.

Job Responsibilities:

• Under limited supervision, receives assignments and reviews claim and policy information to provide background for investigation and may determine the extent of the policy's obligation to the insured depending on the line of business.
• Contacts, interviews and obtains statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc. to secure necessary claim information.
• Depending on line of business may inspect and appraise damage for property losses or arranges for such appraisal.
• Evaluates facts supplied by investigation to determine extent of liability of the insured, if any, and extend of the company's obligation to the insured under the policy contract.
• Prepares reports on investigation, settlements, denials of claims, individual evaluation of involved parties etc.
• Sets reserves within authority limits and recommends reserve changes to Team Leader.
• Reviews progress and status of claims with Team Leader and discusses problems and suggested remedial actions.
• Prepares and submits to Team Leader unusual or possible undesirable exposures.
• Assists Team Leader in developing methods and improvements for handling claims.
• Settles claims promptly and equitably.
• Obtains releases, proofs of loss or compensation agreements and issues company drafts in payments for claims.
• Informs claimants, insureds/customers or attorney of denial of claim when applicable.

Skills:

• Technical claims knowledge and competence as evidenced by a minimum of 2 years claims handling experience in specific line of business (Auto)
• Experience within a TPA environment strongly preferred. Required to obtain specific state licenses.
• Knowledge of coverages; along with a good understanding of applicable legal principles.
• Knowledge of auto liability cost containment programs and proven account management skills a must.
• Strong communication, negotiation and interpersonal skills to effectively interact with all levels of an organization both internal and external.
• Strong analytical and problem-solving ability.
• Demonstrated ability to provide consistent superior service to customers.

Education/Experience

• Preferred TX or FL license with preferred experience 1-3 years