Authorizations Communications Coordinator

360 Behavioral Health; California, Northern (MO, KY); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

PTO / Sick Time

Medical, Dental & Vision Insurance

7 Paid Holidays

Professional development

Career growth opportunities

Collaborative workplace culture

Job summary

360 Behavioral Health is seeking an organized Authorizations Coordinator to support our Access team. You will manage insurance authorizations and reauthorizations to help clients receive uninterrupted services, working with payors and internal teams in a hybrid setting.

The role requires at least 1 year of authorization experience, strong Excel skills, and excellent communication. Benefit-rich environment with growth opportunities and a focus on quality client care.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of insurance authorization experience.
• Minimum of 1 year of experience with insurance payors (insurance companies, regional centers or healthcare payors).
• Experience using CRM, EMR, or other data-entry systems.
• Proficiency with Microsoft Excel and the Microsoft Office suite.

Responsibilities

• Submit and track insurance authorizations and reauthorizations.
• Review documentation to ensure payor requirements are met.
• Enter and maintain authorization information in company systems.
• Communicate authorization updates with Operations and clinical teams.
• Monitor authorization requests, approvals, denials, and follow-up actions.
• Maintain accurate client authorization records and documentation.
• Support Billing, Intake, and Clinical Operations teams with authorization-related needs.
• Assist with eligibility reporting, audits, and department projects.
• Manage authorization-related emails and communications.
• Help ensure continuity of care for clients by preventing authorization lapses.

Skills

CRM systems

EMR systems

Excel

Microsoft Office

Organization

Time management

Communication

Teamwork

Education

High school diploma or GED

Tools

CRM

EMR

Job description

Authorizations Communications Coordinator

Job Category: Z&S Management Chatsworth Support Center

Requisition Number: AUTHO006602

• Full-Time
• Hybrid

Locations

Van Nuys, CA 91406, USA

Description

Authorizations Coordinator (Healthcare Insurance & Client Services)

Location: Hybrid- Van Nuys, CA.
Job Type: Full-Time | Monday- Friday 8:00AM-5:00PM

Join Our Team

360 Behavioral Health is seeking an organized and detail-oriented Authorizations Coordinator (Healthcare Insurance & Client Services) to support our client Access team. In this role, you will manage insurance authorizations and reauthorizations to ensure clients receive uninterrupted services while collaborating with internal teams and external payors.

• Competitive salary$22.00/perhour
• PTO (Paid Time Off)/Sick Time
• Medical, Dental, and Vision insurance
• 7Paid Holidays
• Professional development and career growth opportunities
• Collaborative and inclusive workplace culture

What You'll Do

• Submit and track insurance authorizations and reauthorizations.
• Review documentation to ensure payor requirements are met.
• Enter and maintain authorization information in company systems.
• Communicate authorization updates with Operations and clinical teams.
• Monitor authorization requests, approvals, denials, and follow‑up actions.
• Maintain accurate client authorization records and documentation.
• Support Billing, Intake, and Clinical Operations teams with authorization‑related needs.
• Assist with eligibility reporting, audits, and department projects.
• Manage authorization‑related emails and communications.
• Help ensure continuity of care for clients by preventing authorization lapses.

Qualifications

Required

• High School Diploma or GED.
• Minimum of 1 year of insurance authorization experience.
• Minimum of 1 year of experience working with insurance companies, regional centers, or healthcare payors.
• Experience using CRM, EMR, or similar data‑entry systems.
• Proficiency with Microsoft Office, including Excel.
• Strong organizational and time‑management skills.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively within a team environment.

Preferred

• Experience in healthcare, behavioral health, ABA, medical billing, or client access services.
• Familiarity with insurance authorization processes and payor portals.

What Makes You Successful

• Strong attention to detail and accuracy.
• Ability to manage multiple priorities in a fast‑paced environment.
• Effective problem‑solving and critical‑thinking skills.
• Professional, dependable, and self‑motivated.
• Commitment to supporting quality client care and service excellence.

Why Join 360 Behavioral Health?

• Meaningful work that impacts the lives of individuals and families.
• Collaborative and supportive team environment.
• Opportunities for professional growth and development.
• Mission‑driven organization focused on improving quality of life.
• Comprehensive benefits package for eligible employees.

360 Behavioral Health is an Equal Opportunity Employer
We provide reasonable accommodations for any part of the application or employment process.Please contact us [e-mail] for assistance.

We comply with ADA regulations and provide auxiliary aids, services, and policy modifications to ensure equal access for all applicants and employees.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.