Authentication Guarantee Team Lead - Lead & Coach eBay Ops

Collectors Universe, Inc.; California (MO); Sur place; USD 25 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(K) Matching Plan

Paid vacation

Holiday pay

Employee discounts on grading services

Flexible hours

Team building activities

Résumé du poste

Collectors Universe, Inc. seeks an Authentication Guarantee Team Lead to oversee daily eBay operations from our Santa Ana, CA office. This role emphasizes coaching, integrity, and a collector-first approach to ensure items are handled with care and accuracy.

Ideal candidates have 4–6 years in collectibles grading/authentication and a high school diploma or equivalent. The position offers steady daytime hours and opportunities for growth within a global leader in collectibles authentication.

Qualifications

• 4–6 years hands-on experience in collectibles grading or authentication, fragile item handling, mail processing or shipping, or as an art/antique handler.
• Experience guiding teams with integrity and coaching to achieve quality standards.
• High school diploma or equivalent education preferred or equivalent work experience.

Responsabilités

• Oversee daily eBay operations and ensure high accuracy and standard compliance.
• Monitor team performance and report metrics to leadership.
• Provide coaching, resolve conflicts, and promote a culture of excellence.
• Set team goals with supervisors and leadership, and communicate rationale clearly.
• Lead by example and ensure adherence to safety, attendance, and security policies.

Connaissances

4-6 years experience in collectibles

Team leadership

Strong communication

Formation

High school diploma or equivalent

Description du poste

Collectors Universe, Inc. seeks an Authentication Guarantee Team Lead to oversee daily eBay operations from our Santa Ana, CA office. This role emphasizes coaching, integrity, and a collector-first approach to ensure items are handled with care and accuracy.

Ideal candidates have 4–6 years in collectibles grading/authentication and a high school diploma or equivalent. The position offers steady daytime hours and opportunities for growth within a global leader in collectibles authentication.