Austin Campus Ops & Learning Experience Lead

Alpha School; Dorado (PR); Presencial; USD 68.000 - 83.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits (W2)

Descripción de la vacante

Alpha School is seeking a Campus Program Coordinator for our Austin campus. This on-site role focuses on keeping operations smooth, safe, and responsive to student needs, while supporting staff and families with clear, timely communication.

You will manage daily scheduling, basic IT support, incident tracking, and vendor coordination to ensure a high-quality learning environment. The position requires a Bachelor’s degree and at least 2 years in a high-service setting.

Formación

• Bachelor’s degree (any field) required.
• 2+ years running multi-part operations in education, events, hospitality, or another high-service environment.
• Calm under pressure; proactive problem-solver who can juggle priorities without losing accuracy.
• Comfortable with basic IT support and Google Workspace administration.
• Clear, respectful written and verbal communication that earns confidence.
• Authorized to work in the U.S.; available to work on-site in Austin, TX (no visa sponsorship).

Responsabilidades

• Keep the daily schedule precise so the 2-Hour Learning blocks start on time, stay quiet, and finish strong.
• Handle first-line tech needs (device setup, basic troubleshooting) and coordinate escalations with IT.
• Maintain a safe, orderly campus: drills, incident tracking, vendor oversight, and facilities readiness.
• Communicate clearly with students, families, and staff; closing loops fast and documenting decisions.
• Support campus milestones—events, onboarding, supply and space management—so the site always feels prepared.

Conocimientos

Operations management

IT troubleshooting

Communication

Customer service

Problem solving

Educación

Bachelor’s degree

Herramientas

Google Workspace

Descripción del empleo

Alpha School is seeking a Campus Program Coordinator for our Austin campus. This on-site role focuses on keeping operations smooth, safe, and responsive to student needs, while supporting staff and families with clear, timely communication.

You will manage daily scheduling, basic IT support, incident tracking, and vendor coordination to ensure a high-quality learning environment. The position requires a Bachelor’s degree and at least 2 years in a high-service setting.