Austin Branch Leader — Operations & Growth Driver

ADP, Inc.; Jarrell (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Health Savings Account

Paid time off

Job summary

Southwest Mobile Storage is seeking a Branch Manager for our Austin location. The role oversees daily operations, from dispatch and yard to customer service, safety, and financial performance. Strong leadership will mentor staff, guide sales, and ensure efficient, compliant branch functioning.

We value hands-on management, excellent communication, and the ability to optimize processes across departments. A background in transportation or equipment rental is preferred, with competitive benefits

Qualifications

• High school diploma or equivalent required.
• 5+ years of branch, operations, logistics, transportation, construction, or management experience preferred.
• Previous management or supervisory experience required.
• Strong communication, leadership, and organizational skills required.
• Microsoft Office proficiency including Excel, Word, and Outlook required.
• Experience in equipment rental, transportation, storage, or construction industry preferred.
• Customer service and communication skills
• Problem solving and decision-making abilities
• Organization and time management
• Usage of company car
• Company phone, laptop, and business expense reimbursement account
• Immediate PTO eligibility
• Paid holidays off
• Medical, dental, vision, and life insurance
• 401(k)
• Health Savings Account

Responsibilities

• Oversee and manage daily branch operations including dispatch, yard, shop, delivery, and customer service activities.
• Supervise branch personnel including operations, dispatch, shop, drivers, and administrative staff.
• Support sales efforts and maintain strong customer relationships within the branch market.
• Monitor branch operational performance, workflow efficiency, and service quality.
• Assist with hiring, onboarding, coaching, scheduling, and employee development.
• Ensure compliance with company policies, safety standards, DOT regulations, and operational procedures.
• Monitor branch inventory, equipment, repairs, and operational readiness.
• Coordinate communication between sales, operations, dispatch, and executive leadership.
• Review branch reporting, operational metrics, and financial performance.
• Assist with resolving escalated customer service or operational issues.
• Maintain confidentiality of company operational and employee information.
• Perform additional duties assigned by management.
• Monitor and improve dispatch KPIs including route efficiency, fleet utilization, on-time performance, missed moves, overtime management, and driver productivity.
• Lead daily dispatch coordination activities including route reviews, operational updates, move prioritization, and driver communication.
• Maintain accuracy within dispatch systems, scheduling tools, GPS tracking platforms, and operational reporting systems.
• Partner closely with Sales, Operations, Yard, Drivers, and Branch Leadership to support communication alignment and operational execution.
• Coach and support drivers and dispatch personnel through accountability, communication, and operational leadership.
• Support DOT compliance, DVIR accountability, operational safety expectations, and hours-of-service awareness.
• Identify opportunities for operational process improvement to improve efficiency, communication, and service execution.
• Ability to maintain confidentiality and professionalism at all times
• Perform additional duties requested by upper management.

Skills

Leadership

Customer service

Communication

Problem solving

Time management

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

GPS tracking platforms

Dispatch systems

Scheduling tools

Job description

Southwest Mobile Storage is seeking a Branch Manager for our Austin location. The role oversees daily operations, from dispatch and yard to customer service, safety, and financial performance. Strong leadership will mentor staff, guide sales, and ensure efficient, compliant branch functioning.

We value hands-on management, excellent communication, and the ability to optimize processes across departments. A background in transportation or equipment rental is preferred, with competitive benefits