Austin 31 Drug - Customer Service Rep - Part-Time

H-E-B; Austin (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading grocery chain in Austin is seeking a part-time Customer Service Representative to provide excellent customer service while maintaining a well-stocked department. Responsibilities include stocking items, assisting customers, and ensuring food safety standards. Ideal candidates will have strong communication skills, a high school diploma, and the ability to work in a fast-paced environment.

Qualifications

• Minimum age 18; completion of Company Orientation and Safety Training upon hire.
• Ability to lift various weights as listed in department-specific requirements.

Responsibilities

• Stock and rotate products daily, ensuring displays are presentable.
• Answer questions about products and assist customers in selections.
• Comply with food safety/sanitation standards.

Skills

Customer service skills

Communication skills

Planning and organizing abilities

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Job description

Austin 31 Drug - Customer Service Rep - Part-Time (H-E-B)

Join to apply for the Austin 31 Drug - Customer Service Rep - Part-Time role at H-E-B.

Position: Customer Service Representative – Part-Time

Responsibilities

• As a Customer Service Representative, provide a well-stocked and well-maintained department while delivering superior customer service. Stock and rotate products daily, and maintain department safety/sanitation standards.
• Stock items, assist with inventory control, load/unload/move products, organize and clean back areas, and prepare displays for customers.
• Maintain integrity of shelf tags and signage; create or prepare signage as needed. Build, stock, maintain, and take down store displays. Perform the duties of Customer Service Assistant as needed.
• Offer outstanding customer service, answer questions about products, assist with selections, and help customers locate merchandise.
• Merchandise products effectively and use suggestive selling techniques to meet customer needs and grow department sales.
• Comply with food safety/sanitation standards, clean and sanitize sales floor and equipment, and follow departmental SOPs and store procedures.

What is the work?

• Stocking: stocks and rotates items; assist with inventory; organize and prepare back area for night crew and incoming trucks; ensure displays are presentable.
• Customer Service: provide superior service and help customers with selections.
• Food Safety / Sanitation: clean and sanitize areas; operate equipment safely; follow SOPs.

Knowledge and prerequisites by department

• Minimum age 18; High school diploma (or equivalent); completion of Company Orientation and Safety Training upon hire.
• Beauty: knowledge of beauty/cosmetics; Drugstore/General Merchandise: prepare tags/signs; Grocery: organize back area; Texas Backyard: passion for outdoors and Green Thumb training; Entertainment: knowledge of audio/video and related products.
• Grocery/Other: ability to lift various weights as listed in department-specific requirements.

Background and skills we look for

• Strong customer service and communication/interpersonal skills; ability to read and write; planning and organizing abilities.
• Ability to work in a fast-paced retail environment and perform department-specific tasks.

Notes

Seniorities: Entry level; Employment type: Part-time.