Austin 25 Bakery - Food Service Rep - Part-Time

H-E-B; Austin (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

A major grocery chain in Austin is seeking a Part-Time Food Service Representative to join their team. As a representative, you will ensure a well-maintained food service area while providing outstanding customer service. Your responsibilities include preparing and merchandising fresh products, maintaining safety standards, and assisting customers effectively. Candidates must be at least 18 years old and have a high school diploma or equivalent. Join a community where people matter and contribute to the success of the organization.

Qualifications

• Minimum age 18 (mandatory).
• Completion of food safety and sanitation training upon hire.
• Ability to lift 50 lbs and manage over 70 lbs.
• Reading and writing skills.
• Planning and organizing skills.

Responsibilities

• Provide superior customer service and take orders.
• Prepare, package, and merchandise fresh products.
• Comply with food safety and sanitation standards.
• Food Safety: Cleans and sanitizes display cases; Operates/maintains equipment; Complies with food safety and sanitation standards.
• Background: Records production and shrink to aid in production planning; Assists in technical areas as needed (baking, frying, decorating).
• Deli: Takes care of service counter customers; Uses ordering system applications; Performs inventory management processes.

Skills

Strong customer service skills

Communication and interpersonal skills

Knowledge of computer systems

Planning and organizing skills

Reading and writing skills

Education

High school diploma or equivalent

Tools

PC

Label machine

Job description

Austin 25 Bakery - Food Service Rep - Part-Time

1 day ago Be among the first 25 applicants

Responsibilities

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

As a Food Service Representative, you’ll provide a well‑stocked, well‑maintained department while providing superior customer service. You’ll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.

Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner‑owned’ means our most important resources–People–drive the innovation, growth, and success that make H‑E‑B The Greatest Omnichannel Retailing Company.

What is the work?

Customer Service:

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products; assists them with selections

Food Service / Production:

• Prepares, packages, and merchandises fresh product effectively
• Slices, packages, labels, rotates, and culls products for poor quality
• Assists in technical areas as needed (e.g., basic set‑up and clean‑up processes)

Sales:

• Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales

Food Safety:

• Cleans and sanitizes display cases
• Operates / maintains equipment properly
• Complies with H‑E‑B food safety and sanitation standards
• Complies with department / Store operating procedures

Additional Department‑Specific Responsibilities:

Bakery

• Records production and shrink to aid in production planning
• Assists in technical areas as needed (e.g., baking, frying, and decorating)
• Culls bakery products for poor quality, expiration dates

Deli

• Takes care of service counter customers
• Uses ordering system applications
• Uses Fresh Production Planner
• Performs inventory management processes (MSI, PAW) as required
• If applicable, ensures catering orders are prepared and ready in time for Customer pickup
• Performs all sanitation and maintenance tasks for Deli slicers

Prepared Foods

• Serves / packages products at customer’s request
• Educates customers on preparation / reheating instructions of prepared foods
• Prepackages condiments (sauces, dressings) for prepared food items
• Cuts, slices, dices, chops food in preparation for chef

Background

• Minimum age 18 (mandatory)
• High school diploma, or equivalent
• Completion of Company Orientation, and food safety and sanitation training upon hire

Qualifications

• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Physical Demands

Can function in a fast‑paced, retail environment, in detailed and precise tasks. Work with customers, staying attentive to their needs. Perform the following based on your Department.

Bakery

• Constantly reach at waist, grasp
• Frequently stand, walk, reach at shoulder, bend
• Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction
• Occasionally be exposed to wet, cold, hot conditions, loud noise
• Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs

Deli

• Constantly reach at waist, grasp
• Frequently stand, walk, stoop
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to wet, cold, hot conditions, loud noise
• Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs
• General notes about lifting limits …

8‑2021

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Management and Manufacturing