Auditing Operations Manager: Lead & Improve

Cass Information Systems; Bridgeton (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Cass Information Systems, a leading provider of information and payment management solutions, seeks a Manager, Auditing Operations to lead the TIS audit staff in Bridgeton, MO. You will guide daily activities, resolve issues, and ensure client satisfaction through efficient responses while collaborating with IT and client programming teams.

Qualifications include a business degree, 5+ years rating experience, and 3+ years of leadership.

Qualifications

• A bachelor's degree in business administration or equivalent.
• 5+ years' rating experience with a carrier, shipper or equivalent.
• 3+ years of leadership experience.

Responsibilities

• Guide and lead the auditing staff with performance appraisals and coaching.
• Collaborate with IT to fix issues impacting rating and audit functions.
• Improve systematic rating of accounts with client programming teams.
• Monitor audit and rating performance and ensure contract loading in RMS.
• Train and evaluate Audit staff; drive process improvements.
• Handle client inquiries and support sales/marketing efforts as needed.
• Perform audits, prepare evaluations, and manage PTO schedules.

Skills

Leadership

Analytical skills

Interpersonal skills

Carrier pricing expertise

Automated rating systems

MS SQL knowledge

MS Office suite

Education

Bachelor's degree in business administration

Tools

Microsoft SQL

Microsoft Excel

Job description

Cass Information Systems, a leading provider of information and payment management solutions, seeks a Manager, Auditing Operations to lead the TIS audit staff in Bridgeton, MO. You will guide daily activities, resolve issues, and ensure client satisfaction through efficient responses while collaborating with IT and client programming teams.

Qualifications include a business degree, 5+ years rating experience, and 3+ years of leadership.