Audit Project Manager / Customer Success Manager

Supervizor, Inc.; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking company as an Audit Project Manager / Customer Success Manager, where you will play a pivotal role in transforming the audit profession. Collaborate with high-level stakeholders to implement innovative solutions that streamline internal audit processes. Your expertise in financial auditing and project management will contribute to significant digital transformation across industries. Be part of a dynamic and supportive team in a rapidly growing fintech environment, where your contributions will shape the future of auditing in the U.S. market. This is an exciting opportunity to grow your career while making a meaningful impact in a multicultural setting.

Benefits

Competitive Compensation Package

25 Days of PTO

2 WFH Days Per Week

Comprehensive Health Insurance

401(k) Plan

Onboarding Program in Paris

Qualifications

• Significant experience in financial auditing and CPA certification required.
• Proficiency in Excel and strong communication skills are essential.

Responsibilities

• Manage deployment strategies and ensure user adoption of solutions.
• Consult clients on accounting controls and assist during investigations.
• Identify upsell opportunities and improve internal processes.

Skills

Financial Auditing

Communication Skills

Organizational Skills

Data Analysis

Project Management

Interpersonal Skills

Creative Thinking

Adaptability

Education

CPA Certification

Bachelor's Degree in Finance or Accounting

Tools

Excel

Job description

Audit Project Manager / Customer Success Manager

New York, USA

Supervizor is an AI-based software designed to simplify the lives of internal audit teams. Our platform enables internal auditors to perform risk testing continuously, eliminating the need for traditional sampling methods. Supervizor continuously analyzes accounting and operational data to surface risk insights, anomalies, and potential fraud.

Founded in France in 2016, we expanded to the US by opening our New York office in April 2022. Our customer base in North America continues to grow, and we are now looking to expand our team.

In March 2024, Supervizor raised $22 million in funding to build the audit analytics platform of the future and establish a leading presence in the US market.

Position Overview:
As a CSM/Audit Project Manager at Supervizor, you will play a crucial role in collaborating with high-level stakeholders (CFO, Chief Accountant, Compliance Officer, Head of Audit and Internal Control, CIO, etc.) to support them through the various stages of deploying our Supervizor solution.

Your responsibilities are divided into three main areas:

Project Management

• Define and implement the deployment strategy, including conducting the project kick-off workshop, task allocation among key stakeholders, and scheduling.
• Organize and lead project follow-up meetings: steering committees, expert workshops, and training sessions.
• Ensure user adoption of the solution and identify potential resistance to change.

Consulting and Expertise

• Understand the mechanics of accounting controls and assist clients in selecting controls tailored to their risk areas.
• Act as a consultant, leveraging your expertise to interpret financial data and advise clients during their investigations.
• Perform pre-investigations to demonstrate the added value of the solution.

Internal Projects

• Contribute to the development of the roadmap by prioritizing client needs.
• Identify upsell opportunities for your client portfolio and support the sales team until the deal is closed.
• Help improve internal processes: creating deliverables, participating in feedback sessions, and offering expertise on cross-functional topics.

Candidate Profile:

• Ideally, you have had a significant first experience in financial auditing.
• CPA certification.
• 1–2 years of experience in external or internal audit.
• Proficiency in Excel and a strong affinity for working with data.
• Interest in technology and willingness to learn new software.
• Excellent communication and interpersonal skills, with the ability to simplify complex concepts.
• Strong organizational skills to manage multiple projects and client relationships simultaneously.
• Team player with a proactive mindset.
• Native English speaker.
• You possess strong organizational and prioritization skills.
• You have an interest in technology and enjoy the innovative, dynamic atmosphere of startups!

Why Join Supervizor?

We recently raised €20 million to accelerate our expansion in the United States. Joining our team now means being part of a rapidly growing company at the forefront of digital transformation across various industries.

• Impact: Take part in a large-scale digital transformation project impacting numerous industries.
• Team: Join a top-tier team in an exceptional environment that fosters mutual support and kindness.
• Join a fast-growing, innovative fintech leading the transformation of the audit profession.
• Be part of our growing NYC team and play a central role in Supervizor’s success story in the U.S.

What We're Looking For:

• Previous experience of hitting targets as a BDR or SDR in a B2B SaaS environment.
• Strong written and oral communication skills.
• High energy with an appetite for growth and achieving objectives.
• Agility to adapt to changes and challenges.
• Creative thinking and new ideas to bring to the table.
• Enthusiasm about the idea of working for a multicultural company.

What we offer:

• Competitive compensation package.
• 2 WFH days per week.
• 25 days of PTO per year.
• One week onboarding program at our HQ in Paris!
• Comprehensive health insurance and 401(k).

Interview Process:

• Introductory call with our Talent Acquisition Manager (30 minutes).
• Discovery interview with hiring manager (30 minutes).
• Case study with the hiring manager and the general manager (45 minutes).
• Culture fit interview with a Co-Founder (30 minutes).
• Offer!

Apply for this job: Audit Project Manager / Customer Success Manager