Audit & Data Quality Technician

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 36,000 - 52,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Management Technician within the Department of Revenue to support audit processing, data management, and administrative duties. This role emphasizes problem solving, process improvement, and a mission-driven public service ethos.

Responsibilities include research, data analysis, audit processing, and IT support, with potential telework after a 30-day in-office period. Standard work hours are 8:00–16:00, Monday through Friday, in Pennsylvania.

Qualifications

• Three years of advanced clerical or para-professional work including the collection, recording, compilation, and presentation of information.
• An Associate's Degree may substitute for two years of required experience.

Responsibilities

• Research support to identify audit candidates and evaluate information.
• Analyze data sets to identify issues, patterns, and potential solutions.
• Review audit referrals, verify assessments, and maintain audit records.
• Develop and maintain procedures that support accurate audit processing.
• Manage files, track employee information, and support communication with taxpayers.
• Submit IT tickets and assist with system issues.

Skills

Research

Data analysis

Audit processing

Quality control

Administrative tasks

IT support

Education

Associate's degree

Job description

Commonwealth of Pennsylvania is seeking a Management Technician within the Department of Revenue to support audit processing, data management, and administrative duties. This role emphasizes problem solving, process improvement, and a mission-driven public service ethos.

Responsibilities include research, data analysis, audit processing, and IT support, with potential telework after a 30-day in-office period. Standard work hours are 8:00–16:00, Monday through Friday, in Pennsylvania.