Audit & Compliance Manager for Multi-State Law Firm

HREdge; Atlanta (GA); On-site; USD 95,000 - 100,000; Full time

Benefits offered by this job

Health Insurance Kaiser

Life Insurance (Company Paid)

Job summary

HREdge, Atlanta-based law firm client, is seeking a Compliance Manager to oversee the day-to-day operation of the firm’s compliance management system across states. Reporting to the Senior Compliance Attorney, you will translate regulatory positions into monitoring, testing, and documentation, serving as the primary contact for client audits and examinations.

Success means clean client audit outcomes, defensible documentation, timely corrective actions, and early detection of process breakdowns

Qualifications

• Bachelor’s degree, or an equivalent combination of education and directly relevant experience.
• Five or more years in compliance, quality assurance, audit, or regulatory operations within consumer collections, consumer finance, creditor-rights law, or a comparable regulated environment.
• Two or more years supervising staff or owning a program end to end.
• Working knowledge of the federal consumer protection framework applicable to third-party collections, including the FDCPA and Regulation F, FCRA, unfair, deceptive, or abusive acts and practices standards, GLBA safeguards, TCPA, SCRA, and bankruptcy automatic stay requirements.
• Demonstrated experience managing or supporting client, regulatory, or internal audits, including evidence production and corrective action tracking.
• Strong written communication, with the ability to produce audit responses, findings memoranda, and policy documents that withstand outside scrutiny.
• Advanced Excel skills and comfort working with operational data and reporting.
• Sound judgment and discretion in handling confidential consumer and client information.

Responsibilities

• Lead audits for client audits onsite, remote, and desk reviews; manage scheduling, questionnaires, document requests, and follow-through.
• Maintain an audit-readiness file with policies, SOPs, licensing, insurance, org charts, training rosters, background checks, and information security documents.
• Draft responses to audit findings and manage corrective action plans through closure.
• Track findings, root causes, and remediation status across clients and identify systemic themes.
• Complete client compliance questionnaires, re-certifications, and ad hoc information requests on schedule.
• Prepare recurring compliance reporting packages—logs, dispute activity, QA results, training completion, and incident summaries.

Skills

Advanced Excel

Audit management

Regulatory compliance

FDCPA knowledge

FCRA knowledge

Client audits support

Strong written communication

Data reporting

Education

Bachelor’s degree

Tools

CM-SQL

SQL queries

Case management platform

Job description

HREdge, Atlanta-based law firm client, is seeking a Compliance Manager to oversee the day-to-day operation of the firm’s compliance management system across states. Reporting to the Senior Compliance Attorney, you will translate regulatory positions into monitoring, testing, and documentation, serving as the primary contact for client audits and examinations.

Success means clean client audit outcomes, defensible documentation, timely corrective actions, and early detection of process breakdowns