Audiology Technician/Assistant- Savannah, GA

CQ Partners; Savannah (GA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

A Simple Ira

Paid holidays and PTO

Job summary

Expert Hearing in Savannah, GA is seeking an Audiology Technician/Assistant to support audiologists and patient care. The role involves managing patient interactions, scheduling, records, and administrative tasks to ensure a smooth patient journey.

You'll assist with insurance verification, billing, and coordination of care plans, with training provided for hearing aid cleaning and Bluetooth troubleshooting for walk-in patients. Growth opportunities exist within the clinic.

Qualifications

• Previous experience in a medical office setting preferred.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication.
• Proficiency with EHR systems advantageous.

Responsibilities

• Answer phones, schedule and confirm patient appointments, ensuring efficient use of time and resources.
• Maintain accurate patient records and documentation in compliance with healthcare regulations.
• Assist with insurance verification and billing processes to facilitate smooth transactions.
• Collaborate with healthcare providers to coordinate patient care plans and follow-up appointments.
• Manage office supplies and equipment to ensure a well-functioning environment.
• Provide administrative support including filing, data entry, and correspondence management.
• Training for cleaning and minor repairs on hearing aids; handling walk-in patients needing Bluetooth troubleshooting.

Skills

Organizational skills

Attention to detail

Multitasking

Interpersonal skills

Office software & EHR

Tools

EHR systems

Office software

Job description

Who We Are:

Expert Hearing in Savannah, GA -a well-known, established private hearing healthcare practice! With our state-of-the-art equipment, Expert Hearing is the FIRST hearing center in the Coastal Empire to offer cutting-edge hearing tests to determine how a patient not only hears but understands and processes speech in noise

The Audiology Technician/Assistant plays a vital role in ensuring that patients receive exceptional care and support throughout their hearing healthcare journey. The Hearing technician will play a vital role in the patient care assisting the Audiologist. Candidates should be eager to work with patients and to help in all areas of the clinic. If you are self motivated and eager to learn new skills this is the job for you, as there is room for growth. The ideal candidate will possess strong organizational skills, attention to detail, a commitment to superior customer care, and a commitment to suppierior care, and a commitment to enhancing the patient experience. This position involves managing patient interactions, coordinating appointments, and providing administrative support. You are the face of our practice; providing a professional and friendly welcome to each patient and their families.

What You Will Do:

• Answer phones, Schedule and confirm patient appointments, ensuring efficient use of time and resources.

• Maintain accurate patient records and documentation in compliance with healthcare regulations.

• Assist with insurance verification and billing processes to facilitate smooth transactions.

• Collaborate with healthcare providers to coordinate patient care plans and follow-up appointments.

• Manage office supplies and equipment to ensure a well-functioning environment.

• Provide administrative support as needed, including filing, data entry, and correspondence management.

• Training will be provided for cleaning and minor repairs on hearing aids. Handling walk-in patients needing Bluetooth troubleshooting.

What You Will Need:

• Previous experience in a medical office setting is preferred. Prior industry experience is a plus.

• Strong organizational skills and attention to detail and multi-tasking a must.

• Excellent interpersonal both verbal and written. Good communication skills to foster positive relationships with patients and staff members.

• Proficiency in using office software and electronic health record (EHR) systems is advantageous.

• Ability to work collaboratively in a fast-paced environment while maintaining professionalism.

What We Offer:

• Competitive hourly rate.
• Opportunity to grow.
• Paid holidays and paid time off.
• A Simple Ira.

This role is essential for delivering high-quality patient care and ensuring that all administrative processes run smoothly within the practice. There is amply opportunity to grow within the practice. Hours are Monday-Thursday-8:30-5:00, Friday-8:30-4:00. Healthcare isn't offered for this position.