Audiology Tech

Palmetto ENT & Allergy; Columbia (SC); On-site; USD 35,000 - 48,000; Full time

Job summary

Palmetto ENT & Allergy is hiring an Audiology Tech to support our audiology department under supervision of audiologists. The role focuses on patient intake, education, and technical assistance with hearing aids and equipment.

Responsibilities include verifying insurance, updating NextGen records, scheduling appointments, completing repairs and cleanings, and providing orientation education. Strong communication and computer skills are essential for success in this team-oriented practice in

Qualifications

• High school diploma or GED required.
• Six months customer service experience required.
• Six months medical office reception experience preferred.
• Proficient computer skills and good listening skills.
• Strong verbal and written communication abilities.

Responsibilities

• Verify Insurance
• Update patient information in NextGen
• Schedule hearing aid appointments for all offices
• Chart Review and ensure referrals are in chart if needed
• Call patients to pick up hearing aids
• Check hearing aids dropped off
• Check in hearing aids returning from manufacturer
• Perform hearing aid repairs and cleanings
• Execute all paperwork for purchases, repairs, and returns of hearing aids
• Provide orientation education
• Troubleshoot Bluetooth issues
• Stock supplies and report needs to director
• Wipe down equipment daily and troubleshoot when necessary

Skills

Verbal communication

Written communication

Customer service

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

NextGen

Job description

Palmetto ENT & Allergy is now hiring for an Audiology Tech to join our growing audiology department. The Audiology tech will work under the supervision of the Audiologists in the delivery of services to our patients.

Duties Include, But Are Not Limited To

• Verify Insurance
• Update patient information in NextGen
• Schedule hearing aid appointments for all offices
• Chart Review including making sure referrals are in chart if needed
• Call patients to pick up hearing aids
• Check hearing aids dropped off
• Check in hearing aids returning from manufacturer
• Perform hearing aid repairs and cleanings
• Execute all paperwork associated with purchases, repairs, and returns of hearing aids.
• Provide orientation education
• All Bluetooth troubleshooting
• Stock supplies and report to director supplies needed
• Wipe down equipment daily and troubleshoot when necessary

Qualifications

High school diploma or GED certification required. Post high school courses in business, data processing and medical terminology preferred.

Six months prior experience in customer service required. Six months experience in medical office reception preferred. Must show maturity when dealing with fellow employees. Good verbal and written communication skills are essential in addition to excellent listening skills. Must be able to operate a personal computer.