Audiology Front Desk & Patient Experience Specialist

Starkey Laboratories, Inc.; Eden Prairie (MN); On-site; USD 34,440 - 41,052; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Paid holidays

Tuition reimbursement

Job summary

Starkey Laboratories, Inc. seeks an Audio Tech to join their Center for Excellence in Eden Prairie, MN. The role supports licensed providers and focuses on enhancing patient experience through various operational tasks.

The ideal candidate should have a high school degree and at least 3 years of experience in patient care, alongside good computer skills and the ability to multitask effectively. Medical, dental, and vision insurance are part of the offered benefits, along with competitive hourly wages.

Qualifications

• At least 3 years of receptionist/patient care experience required.
• Good computer skills and knowledge of office software systems.
• Must attend patient management software training.

Responsibilities

• Evaluate and improve workflows for operational enhancements.
• Conduct virtual consultations and guide patients.
• Design and deliver patient engagement activities.
• Schedule patient appointments and manage check-in procedures.
• Support marketing efforts and patient retention initiatives.

Skills

Good problem solving

Analytical abilities

Communication skills

Organizational skills

Interpersonal skills

Multitasking

Spanish speaking

Education

High school degree

Tools

MS Office

Patient management software

Audiometer

Job description

Starkey Laboratories, Inc. seeks an Audio Tech to join their Center for Excellence in Eden Prairie, MN. The role supports licensed providers and focuses on enhancing patient experience through various operational tasks.

The ideal candidate should have a high school degree and at least 3 years of experience in patient care, alongside good computer skills and the ability to multitask effectively. Medical, dental, and vision insurance are part of the offered benefits, along with competitive hourly wages.