Audio Visual Teleconference Technician II

NMR Consulting; Schriever Space Force Base (CO); On-site; USD 52,000 - 74,000; Full time

Job summary

NMR Consulting is seeking an Audio Visual/Video Teleconference Tech II in Colorado Springs, CO. You will install, test, operate, and maintain video conferencing gear for Missile Defense Agency events, following signal flow diagrams for installation and O&M.

The role includes providing operational support for the Presentation Center and collaboration systems within secure environments. Applicants must be eligible for a government security clearance, have a high school diploma, and preferably hold

Qualifications

• High School Diploma required; degree preferred in engineering or CS.
• Experience in the Audio-Visual industry and VTC systems.
• Ability to follow signal flow diagrams for installation and maintenance.
• Must be eligible to obtain a security clearance.

Responsibilities

• Install, operate, and maintain video conferencing equipment in support of Missile Defense Agency events.
• Follow signal flow schematics/diagrams for installation and O&M maintenance.
• Provide technical operational support of the Presentation Center for Mission support.
• Facilitate Audio Visual, VTC, and collaboration systems for users as tempo allows.
• Provide VTC/AV operational support within TS/SCI facilities; maintain related hardware and peripherals.
• Coordinate maintenance using Remedy and adhere to IA guidance and SOPs.
• Test, accept, and implement future collaboration services and equipment; manage configuration plans.

Skills

Video Conferencing

Audio Visual Systems

Technical Support

Team Leadership

Troubleshooting

Education

High School Diploma

Associate or Bachelor's in Engineering/CS or related field preferred

Tools

Extron Control Systems

AMX Control Systems

Cisco/Tandberg VTC

Video CODECs

Remedy

Visio

Windows OS

Job description

Audio Visual/Video Teleconference Tech II

Location: Colorado Springs, CO

Clearance: Must be eligible to obtain a clearance.

Duties/Responsibilities:

• In support of Missile Defense Agency events, install (to include design and test), operate, and maintain video conferencing equipment.


• Must have the ability to be able to follow signal flow schematics/diagrams for installation and O&M Maintenance


• Provide technical operational support of the Presentation Center for Mission support


• As operational tempo permits, provide Audio Visual, VTC and collaboration system facilitation to other users


• Provide VTC and Audio-Visual Teleconference operational support and facilitation within Top Secret SCI/SAP facilities


• Maintain the video conferencing-unique hardware, software, and peripherals. (e.g., TelePresence, CODEC, AV, Monitors, Extron/AMX Touch Panels).


• Utilize the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities


• Maintain equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA)


• Troubleshoot and resolve collaboration and business application incidents


• Perform preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs


• Execute configuration management plans, processes and procedures


• Maintain/utilize manufacturer service and/or maintenance agreements


• Coordinate, integrate, implement (including test, and accept), future collaboration services and equipment


• In conjunction with site security processes, comply with access control procedures for facilities housing Video Conferencing Systems

Relevant Certifications:

• CEDIA Certification a plus


• CTS, CTS-I, a plus


• AMX ACE a plus


• Extron Audio Visual Technician Certificates a plus

Requirements:

• Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information


• High School Diploma required


• Associate or bachelor's degree in engineering, Computer Science, or related field preferred


• Experience in the Audio-Visual industry

Following skills preferred:

• In-depth knowledgeof installation, operation, maintenance, scheduling and support of Audio/Visual Equipment, desktop and conference room VTC systems, and Video Projection/Production Equipment in a secure government or military environment


• Video projection and Display Equipment.


• Digital Video processing and transport Equipment.


• Audio equipment including Microphones, Amplifiers, Speakers and Digital Signal Processors.


• Extron and AMX Control System processors and User Interfaces


• Video CODECs and H.320/H.323 protocols


• Experience with Tandberg/Cisco systems installation, maintenance and troubleshooting


• Knowledge and experience with network configuration as well as Workstation setup


• Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems.


• Working knowledge of Audio-Visual Technician concepts such as Video resolutions, aspect rations, scan rates, video standards and digital and analog transmission systems


• Must possess an extremely meticulous and organized working style and have an ability to work as part of a team


• Be a team leader and possess excellent team qualities.


• Strong verbal and written communication skills experience.


• Experience with Computer aided drawing program such as Visio (Preferred).


• Experience with Microsoft Windows and Office products required.


• Understanding electrical current

NMR Consulting is an Equal Opportunity Employer (EOE): AA M/F/Vet/Disability