Audio Visual Technician with VTC Experience

NMR Consulting; Schriever Space Force Base (CO); On-site; USD 59,000 - 72,000; Full time

Job summary

NMR Consulting seeks an Audio/Visual Technician with VTC experience to support Missile Defense Agency events in a secure government environment. The role focuses on installing, operating, and maintaining video conferencing hardware and software, ensuring readiness for mission-critical collaborations.

Responsibilities include planning, testing, and documenting VTC activities, coordinating with teams, and applying IA practices. Strong team players with attention to detail are encouraged to apply.

Qualifications

• Experience installing, operating and maintaining desktop and conference room VTC systems in secure environments.
• Knowledge of TEMPEST IA concerns for multimedia systems.
• Strong communication and team collaboration skills.

Responsibilities

• Install, operate and maintain video conferencing equipment for MDA events.
• Provide VTC event planning packages with test plans and accreditation docs as required.
• Troubleshoot and resolve VTC and collaboration incidents; perform preventive maintenance.

Skills

VTC systems

AV installation

Test plans

TelePresence

AMX control

Education

High School Diploma

College degree preferred

Tools

AutoCAD

Visio

TMS

Job description

Position:Audio/Visual Technician with VTC Experience

Location:Colorado Springs, CO

Salary: Up to $65,000

Clearance:

Responsibilities:

• In support of Missile Defense Agency events, install (to include design and test), operate, and maintain video conferencing equipment.
• As requested, provide video conferencing event planning packages consisting of test plans, engineering assessments, configuration drawings, accreditation documentation (as required) and other applicable documents or information.
• As operational tempo permits, provide VTC and collaboration system facilitation to other users.
• Provide VTC and A/V operational support and facilitation.
• Maintain the video conferencing-unique hardware, software, and peripherals. (e.g., TelePresence, CODEC, AV, Gateways, TMS, Monitors, Projectors, AMX Panels).
• Utilize the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities.
• Maintain equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA DVSG).
• Troubleshoot and resolve collaboration and business application incidents
• Perform preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs
• Execute configuration management plans, processes, and procedures.
• "Maintain MDA collaboration systems and all associated VTC peripheral equipment associated with the VBIII Auditorium, and future operations/control centers and collaboration systems, and all associated peripheral equipment to successfully execute video conferencing and/or collaboration events.
• Maintain/utilize manufacturer service and/or maintenance agreements."
• Coordinate, integrate, implement (including test, and accept), future collaboration services and equipment.
• "Manage and utilize COMSEC materials and procedures to ensure video conferencing systems are operational and properly keyed to enable secure Video Conference events.
• Maintain accountability of electronic keying material and COMSEC Controlled Item (CCI) equipment.
• In conjunction with site security processes, comply with access control procedures for facilities housing Video Conferencing systems."
• Maintain currency with advancing technologies and provide recommendations for new technologies, including technology refresh, to the Government.
• Prepare, review, coordinate, update, and submit DOD Information Assurance Certification and Accreditation Process (DIACAP) supporting documentation

REQUIREMENTS

• High School Diploma is required
• College Degree not required but preferred
• Must have a minimum of 3 years experience in the Audio Visual industry
• Individual must possess the following skills: in-depth knowledge of installation, operation, scheduling and support of desktop and conference room VTC systems in a secure government or military environment including ISDN and IP, Inverse Multiplexers, CODECs and H.320/H.323 protocols.
• Working knowledge of AV concepts such as acoustics, lighting, aspect ratios, font size versus distance, scan rates, video standards and transmission systems.
• Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems.
• Must possess an extremely meticulous and organized working style and have an ability to work as part of a team
• Strong verbal and written communication skills experience is important, responsibilities will include extensive team and customer contact
• Proficiency with Microsoft Windows and Office products in required
• Proficiency with Computer aided Drafting/Computer Aided Drawing application (Autocad/Visio) is required
• Understanding electrical current (a plus)
• Tandberg/Cisco systems installation, maintenance and troubleshooting
• Experience with AMXControl system installation. Ability to Install control System Hardware and Download Control System Source Code Ability to troubleshoot existing source code.
• Experience with Audio Digital Signal Processing Equipment (Biamp and ClearOne). Ability to Download DSP Configurations. Ability to troubleshoot DSP Configurations.
• Lutron lighting and shade system installation (programming a plus)
• Knowledge and experience with computer network configuration
• Experience with KIV Secure Systems
• CEDIA Certification a plus
• CTS Certification a plus
• CTS-D Certification a plus
• CTS-I Certification a plus

NMR Consulting is an Equal Opportunity Employer (EOE).M/F/D/V