Audio Visual Technician (Hotel)

AVMedia, Inc.; Dallas (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

AVMedia, Inc. seeks a dedicated AV technician to set up, operate, and strike audio-visual equipment for daily operations and events. You will provide excellent face-to-face service to customers and hoteliers while ensuring safety and professional conduct.

Ideal candidates are comfortable with MAC and Windows, basic networking, and can travel to various venues. Availability is Monday–Sunday, with day and night shifts. Must be able to lift 25 lbs and spend long hours on your feet.

Qualifications

• Experience with AV setup, operation, and strike.
• Comfort with both customer-facing roles and hands-on equipment.
• Ability to lift at least 25 lbs and stand for 8 hours.
• Willingness to travel to other venues.
• Knowledge of MAC and Windows environments.

Responsibilities

• Setting and striking equipment in a swift, detail oriented, and safe manner.
• Speaking with customers and hoteliers in a positive, friendly, and enthusiastic manner.
• Documenting activities on a daily basis based on hotel or event site protocol.
• Seeking out ways to improve the operation to include service and financial results.
• Maintaining and protecting all assets at all times from damage, misuse or possible theft.
• Build upon the AVmedia Culture, Core Values and Core Purpose by being a role model at all times.
• Forge excellent relationships with Family members and key customers whenever possible.

Skills

Customer service

Face-to-face communication

Adaptability

Team collaboration

Tools

MAC experience

Windows experience

Networking basics

HD projection equipment

Digital audio mixers

Intelligent lighting

Job description

Description

The candidate’s role will include the set up, operation and removal of audio visual equipment on a day-to-day basis, and provide great face to face interactions with both meeting customers and hoteliers (also our customers). This position will also, upon qualifications, include the set-up, operation, and striking of higher end event equipment such as intelligent lighting equipment, digital audio consoles, and HD projection/video switching. The team member should be friendly, flexible to change at a moment’s notice, be cognizant of the importance of safety for customers and their teammates, and genuinely enjoy serving others. Technical skills are important, but just as, if not more important, are customer service skills, energy, positive attitude, and drive. The candidate needs to be able to spend at least 8 hours a day on their feet, lift at least 25lbs above waist height, be able to travel to other venues, and have some MAC and Windows experience. Knowledge of high-speed networking is a plus. Availability required Monday-Sunday, days and nights.

Responsibilities: (General)

• Setting and striking equipment in a swift, detail oriented, and safe manner.
• Speaking with customers and hoteliers in a positive, friendly, and enthusiastic manner.
• Documenting activities on a daily basis based on hotel or event site protocol.
• Seeking out ways to improve the operation to include service and financial results.
• Maintaining and protecting all assets at all times from damage, misuse or possible theft.
• Build upon the AVmedia Culture, Core Values and Core Purpose by being a role model at all times.
• Forge excellent relationships with Family members and key customers whenever possible.

Requirements

Technical Skills:

• Basic AV (flipcharts, microphones, laptops, breakout projection, screens, static lighting, audio (analog) mixers and speakers etc)
• Knowledge of digital audio mixers, intelligent lighting, networking, advanced switching, HD projection a plus.

Qualifications:

The candidate does not have to have live event or hotel experience, but if they have already, it’s a plus. Most important to us is the right fit in our AVmedia Family’s culture.

This position may require driving a company vehicle. You must be in possession of a valid driver’s license. A clean driving record over the past three (3) years is required.

AVmedia Inc. is an Equal Opportunity Employer.