Audio Visual Technician

RAPSI A/V Consultants; Village of Lawrence (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company specializing in high-end Crestron-powered home automation systems is seeking an AV Technician to join their team. This role focuses on the installation and troubleshooting of luxury audio-visual systems in residential environments, ensuring top-tier customer service and technical excellence. Candidates should possess strong communication skills and relevant technical training, as well as experience with AV systems and home automation technologies.

Qualifications

• Experience with AV systems and home automation.
• Strong understanding of Crestron preferred.
• Ability to work independently and in a team.

Responsibilities

• Install, configure, and troubleshoot AV systems.
• Terminate and manage audio, video, and control wiring.
• Provide exceptional customer service on-site.

Skills

Audio Visual (AV) systems

Problem-solving

Communication

Customer service

Networking

Power and hand tools

Education

Relevant technical certifications or training

Job description

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RAPSI AV Consultants specializes in high-end Crestron-powered home automation systems that bring together form, function, and finesse. We are dedicated to Reliability, Aesthetics, Performance, Simplicity, and Intuition. Our seamless integration of lighting, audio, video, and full-home control ensures technology that is both flawless and timeless, designed for luxury homes. We strive to deliver solutions that are intuitive yet elegant, living up to the RAPSI standard.

Role Description: AV Technician – High-End Residential Systems

We are seeking a skilled and detail-oriented AV Technician to join our growing team, specializing in the installation, configuration, and troubleshooting of high-end audio-visual systems in luxury residential environments. This position is based in the New York City Metropolitan Area, with a strong focus on Long Island (Five Towns) and Brooklyn. As an AV Technician, you will be responsible for delivering exceptional technical work and customer service, working with systems including dedicated home theaters, centralized and wireless lighting, motorized shading, and advanced home automation platforms such as Crestron. You should be comfortable working with power and hand tools, and capable of performing precise installations and wiring terminations for audio, video, and control cabling.

We’re looking for someone with excellent communication and problem-solving skills, who can work independently or collaboratively as part of a team. A professional demeanor and the ability to maintain a neat, polished appearance are essential, as the role involves working directly in high-end client homes.

Key Responsibilities:

• Install, configure, and troubleshoot residential AV, lighting, shading, and automation systems
• Terminate and manage audio, video, and control wiring with attention to detail
• Interface with clients and internal teams to ensure successful project execution
• Maintain professionalism and cleanliness while working on-site
• Provide exceptional customer service and technical support
• Lift and carry equipment (up to 25 pounds) as needed

Qualifications:

• Experience with Audio Visual (AV) systems
• Familiarity with centralized and wireless lighting systems
• Knowledge of motorized shading solutions
• Strong understanding of networking and home automation (Crestron experience preferred)
• Excellent problem-solving, communication, and customer service skills
• Ability to work independently and as part of a team
• Proficiency with power and hand tools
• Relevant technical certifications or training (preferred)
• Valid driver’s license and reliable transportation
• Clean and professional appearance

If you're passionate about AV technology and delivering a top-tier client experience, we’d love to hear from you.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Audio and Video Equipment Manufacturing

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